LeadDesk Software version history
Release notes tracking the development of LeadDesk cloud-based software. Contact LeadDesk Support for more historical data.
- Release notes r84.60 - Improved Overview for Omni queues
- Release 84.59 New options for admins and several small but important fixes
- 84.58 Priorities for omnichannel queues, updates in the user interface and many other improvements
- 84.54 Fixes and improvement for agents using Outbound and admins
- 84.52 Small fixes and improvements
- 84.50 and the new Windows app version 9.70
- 84.49. Improvements for the new agent user interface and other nice improvements
- 84.48. New agent user interface released! And other nice improvements
- 84.46 A package of small improvements
- 84.45 Better browser support with the new agent interface, new app version and plenty of improvements
- 84.44 Improving the user interface, the API and other areas
- 84.43 Access for team leaders to inbound settings and other improvements
- 84.42 Various improvements for Flows, Omni and the renewed Outbound
- 84.41 Chatbot available! And many other improvements
- 84.38 Directing to flows from queues and small improvements
- 84.35 Small improvements
- 84.33 - Multiple email addresses for contacts, better company handling in the contact management, public callbacks with Flows
- 84.31 and the Windows app version v9.40
- 84.30 - Improvements in Calendar, Flows and FB Messenger
- Release 84.30 - Daylight savings improvement
- 84.27 - Limiting simultaneous agent logins, breakout option for queues and more
- 84.25 and the Windows app version v9.20
- 84.22 - Create queues without phone numbers, direct calls to agents on Omni and many other improvements in the release
- Try out the refreshed agent user interface (December 2019)
- Release r80.28 - LeadDesk's Overview > Dashboard: Widgets interface style is changing, no functional changes
- LeadDesk release - New design for call controls
- LeadDesk Release 80 – Compliance
- LeadDesk Release 79 – UX & UI Improvements
- LeadDesk Release 78 – Improvements to our inbound queue management
- LeadDesk Release 77 – improved inbound queues