Get support fast. Get back to closing.
Detailed guide for administrators.
Agent ManualStep-by-step through the LeadDesk agent interface
Live Server StatusOur goal is zero downtime. Here you can view the latest server statuses.
Ask a Question
Can’t find what you are looking for? Our support team is happy to help
LeadDesk Software FAQ
Start here for troubleshooting, configuration and set up help
Download CenterFor the LeadDesk Windows application, modem drivers etc.
- LD Admin - Report values explained
- LD Admin - Contact Management
- LD Agents - USB dongle
- Troubleshooting internet connection issues
- No audio, poor quality audio and audio settings
- LeadDesk log in page doesn't load or isn't available
- Network firewall configuration for LeadDesk Software
- LeadDesk Service Status
- Local Support Contacts
- I should be on the no-call register – what do I do?