Support for Admins
Support for Agents
Information for Outbound, Omni and Talk.
Superstars & Spotlight
Outbound Contact Center (Formerly Loxysoft OCC)
Network & Computer guide
This section is devoted to helping you set up your computers and network, to help keep a stable connection.
Useful Information & FAQ
- LD Admin - Report values explained
- LD Admin - Contact Management
- Which LeadDesk am I using?
- Resetting your password
- LD Agents - USB dongle
- Troubleshooting internet connection issues
- No audio, poor quality audio and audio settings
- LeadDesk log in page doesn't load or isn't available
- Release notes r84.70
- Working from home with LeadDesk
- LeadDesk Service Status
- Local Support Contacts
- I should be on the no-call register – what do I do?