Welcome to LeadDesk
Downloads, contact information and FAQs
Introducing LeadDesk support
LeadDesk offices contact information
LeadDesk explained
- Where can I find out more about setting up my LeadDesk environment?
- Where can I find more about LeadDesk's API?
- What are projects and campaigns?
- What are Admins, Agents, Teamleaders, Managers and Sponsors?
- Understanding call rounds, waiting periods, and calling modes
- What is Omni?
LeadDesk in a Minute
- AI Insights: Creating a formula (VIDEO)
- AI Insights: Asking questions about calls (VIDEO)
- AI Insights: Overview (VIDEO)
- Socialboards: Creating an FAQ (VIDEO)
- Socialboards: Using Reply Link (VIDEO)
- Creating an Outcome with ProjectFlow (VIDEO)
LeadDesk downloads
Data storage and retention
LeadDesk legal and regulatory issues
- LeadDesk terms and conditions
- Who is responsible for LeadDesk Contacts data?
- Can LeadDesk view or edit LeadDesk Contacts list data?
- A call recipient gets many emails/SMS messages and complains they have not given permission
- A call recipient receives a large volume of calls from a LeadDesk agent
- A call recipient gets a call from a LeadDesk agent - but they should be on the DNC list