Welcome to LeadDesk
Downloads, contact information and FAQs
LeadDesk offices contact information
- What are campaigns and projects?
- What are Admins, Agents, Teamleaders, Managers and Sponsors?
- Understanding call rounds, waiting periods, and calling modes
- What is Omni?
- Understanding Agent activities
- What is a call ending reason?
Introducing LeadDesk support
LeadDesk legal and regulatory issues
- LeadDesk terms and conditions
- Who is responsible for LeadDesk Contacts data?
- Can LeadDesk view or edit LeadDesk Contacts list data?
- A call recipient gets many emails/SMS messages and complains they have not given permission
- A call recipient receives a large volume of calls from a LeadDesk agent
- A call recipient gets a call from a LeadDesk agent - but they should be on the DNC list