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LeadDesk legal and regulatory issues

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  • LeadDesk terms and conditions
  • Who is responsible for LeadDesk Contacts data?
  • Can LeadDesk view or edit LeadDesk Contacts list data?
  • A call recipient gets many emails/SMS messages and complains they have not given permission
  • A call recipient receives a large volume of calls from a LeadDesk agent
  • A call recipient gets a call from a LeadDesk agent - but they should be on the DNC list
  • A LeadDesk customer has a security breach - what is the LeadDesk response?
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