LeadDesk Support Help Center home page
English (US) Deutsch Español Suomi Français Nederlands (Nederland)
Server Status Support home Check existing questions Sign in
  1. LeadDesk Support
  2. Welcome to LeadDesk
  3. LeadDesk explained

LeadDesk explained

Follow New articles New articles and comments
  • What are campaigns and projects?
  • What are Admins, Agents, Teamleaders, Managers and Sponsors?
  • Understanding call rounds, waiting periods, and calling modes
  • What is Omni?
  • Understanding Agent activities
  • What is a call ending reason?
  • What is an office?
  • What is a sponsor?
  • What are queues and flows?
  • What is the manuscript tool?
LeadDesk Support
Deutsch Español Suomi Français Nederlands (Nederland)
Powered by Zendesk