When creating projects, contact lists, agents and products, you can associate them with an office. This is an administrative flag which can later be used to filter views and reports to show only that office. Offices are not mandatory, so you can choose to use them or not.
The name "office" suggests these are locations, and indeed they can be used as such. You can have projects associated with offices for your Paris-based team and your Amsterdam-based team, for example. However, offices in LeadDesk do not have to be location based. You might instead use different offices for different departments or teams.
When you create a new Team Leader or Sponsor, if you assign them an office, they will only be able to see projects, agents and products associated with that office. If you assign them no office, they will only be able to see projects, agents and products that also do not have an associated office.
Further reading
To learn more about creating offices in LeadDesk, see this article.
For further information about the Office subpage of the Overview page, see this article.