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Troubleshooting and technical

Error messages explained, network, firewall and system requirements

End of Life Rest API v1

  • End of life REST API v1

Troubleshooting - Agents

  • Troubleshooting unexpected behaviour in the interface
  • Troubleshooting LeadDesk Windows application crashes

Error messages - Admin

  • Error: db :
  • Error: Your account has been disabled
  • LD Admin - JavaScript error in the admin panel

Error messages - Agent

  • VoIP account registration failed: Incorrect username or password!
  • The Administrator has changed your active campaign. Your active campaign will change after this message has been closed.

Troubleshooting - Admin

  • Troubleshooting voice routing problems
  • Troubleshooting - What settings need to be correct for an agent to take an incoming call?
  • LD Admin - Inbound not working (troubleshooting)

Firewall

  • Network firewall configuration for LeadDesk Software
  • LD Agents - Adding LeadDesk to Windows Firewall
  • LD Agents - VoIP calling in combination with Proxy / VPN

System requirements

  • Working from home with LeadDesk
  • LeadDesk installed application - Life Time Cycle
  • VoIP telephony requirements
  • LeadDesk and MAC - how to
  • Can I use any GSM modem with LeadDesk?
  • LeadDesk GSM modem requirements
See all 8 articles
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