Please first check these:
- Are you using a supported internet-browser? We recommend using Chrome.
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- Is your internet-browser up to date?
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Kindly make sure that the LeadDesk URL looks like this: https://login.leaddesk.com
Please remove any additional text behind it (bad example https://login.leaddesk.com/r78.9.1/)
- Use <control> <F5> to reload the page OR
- Hold down <shift> while you press the reload icon in your browser.
If problem persists, please contact support.