LeadDesk on your MAC computer is not officially supported but using e.g. OSX with Google Chrome browser is possible.
Limitations might apply. Contact LeadDesk support for more info.
To make sure that your audio/sound settings are in order:
- Review your MAC privacy settings and make sure that Chrome is allowed to use your microphone - see Apple's documentation.
- Please make sure that your Google Chrome is up-to-date - open this URL in Chrome.
- From Apple menu > System Preferences > Sound settings - make sure that the correct headset is selected in both "input" and "output".
- When you make your first call, Chrome will ask you through a pop-up if it is allowed to use your microphone in combination with login.leaddesk.com - please click on "Accept".
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