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Getting started

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Articles specifically for agents to help them get started with LeadDesk Software.

  • Which LeadDesk am I using?
  • Resetting your password
  • Recording calls in stereo or mono
  • Switch interface with profiles
  • Understanding LeadDesk browser notifications
  • Enabling LeadDesk browser notifications
  • Internal Chat
  • LD Agents - Ringtone of incoming call over speakers
  • LD Agents - How the admin sets up the agent view
  • LD Agents - "LeadDesk Set Up" program configuration
  • LD Agents - USB dongle
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