There are two different roles you can assign a user to: Admin and Editor. Only Admins can assign or change roles.
Bot whisperers can be assigned as Editors and they still have full access to educate your organizations bots.
- Create and edit intents
- View and add the categories of the intents
- View the conversation history
- View and edit unanswered messages
- View and add variables
- View all bot analytics
Here's a handy little screenshot on how Chatbot Studio looks like from an Editors perspective.
Admins have all the functions editors have. In addition admins can:
- Create and manage channels
- See who has access to the bot
- Add new users
- Deactivate other users
How to edit a users role?
An Admin can edit a users role by clicking "Users" on the left menu. Then on a particular user you want to change the role, you can edit it by clicking on the dropdown menu and selecting correct role. Like so:
Deactivation of a user can be done from the toggle button on the right-hand side. Adding a new user is done by clicking on the "Add user" button on the top-right corner. Make sure to double-check the email address!