Chat menu disappeared / not visible

Roel van der Knoop

If you have the Chat functionality available, but the menu is not visible, please follow these steps.

Steps	Example
Close down LeadDesk completely.	Log out and use the "X" to close the program.
(Side note:) In case you did not close down LeadDesk "properly", it is possible that there is still a task called "Callmaker" that is active on your computer. You can use your Task Manager > Processes to close these down.
Open up your computer's explorer Short cut: <Windows button>+<E>
Navigate to your computer's temporary folder. %temp%/callmaker
From this folder, find your "browser_cache". Delete all of the content in this folder.
Restart your LeadDesk - you should now see the Chat function again.