When you're trying to call an inbound route (either 2-way VoIP or inbound queue) and you receive the message that the number is invalid / cannot be reached, please send a message to our Support team.
Please include an example call for fast processing:
- Called from phone number:
- Called to phone number (LeadDesk number):
- Called at timestamp (don't forget timezone):
- Should be forwarded to inbound queue or agent: