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  3. Intents

Intents

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  • What is an intent?
  • Adding public names to intents
  • Different intent types
  • How do Necessary Conditions work?
  • Adding queries and variants for queries
  • What is a trigger?
  • Using keyword triggers
  • Setting up answer suggestions
  • What are the differences between Necessary Conditions and Triggers?
  • Using timed intents
  • Giving different responses outside opening hours
  • Saving information from a conversation and forwarding as an email
  • How to make chatbot reply more intelligently
  • Adding links, pictures and videos in the chatbot replies
  • How to use buttons in your chatbot
  • Arrange buttons in your chatbot's intent
  • Different Action types
  • Action: Ask feedback
  • Action: Follow up
  • Action: Validate input
  • Action: Transfer chat
  • Action: End chat
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