When you define a product in LeadDesk, you can set a commission rate for agents selling that product. If those commission rates need to change for an individual product, you can go back and edit its details. Alternatively, Commission management gives you an overview of all products, and allows you to update commissions for particular products, and even particular variants of a product to, for example, run sales promotions.
In your Admin account:
- Go to the Products page.
- Go to the Commission management sub page.
- Optionally, click the Office filter to show only products for a particular office.
For each product, you can see:
- Sales price.
- Hourly wage. Defined per product times the amount of sold products.
- Commission/order. Defined per product times the amount of sold products.
Changing prices and commission
To update any of these values:
- Click the value you wish to alter.
- Type a new value and press Enter.
Alternatively, you can update the commission for different models or variants of a product, for example, to encourage agents to sell that variant.
- Click the name of the product.
You will see a table of all variants of a product. These variants are based on any product fields of type Single select. (see Products - Creating products and services)
You can then update the Commission/order of any variant of the product:
- Click the value you wish to alter.
- Type a new value and press Enter.
To set all variants back to the same Commission/order:
- Click the Edit all link.
- A dialog will appear at the top of the browser window. Type in the correct value.
- Click the OK button.