All Admins have access to the AI Transcriber at no cost, however, you can upgrade to the paid version at any time to get better quality
- Whichever version you use, transcription will need to be activated, see the article Activating AI Transcriber for your projects.
- For more information on using AI Transcriber, see the article Using the AI Transcriber.
Comparing versions
Free version:
- Transcripts are mono only.
- Transcript quality is satisfactory.
- Transcripts available on a next-day basis.
Paid version:
- Transcripts are stereo, if call recording is in stereo.
- Transcripts are high quality.
- Transcripts available as soon as possible. By the end of March 2025, we will ensure a 2-minute turnaround for calls lasting up to 10 minutes, with proportionally longer processing times for longer calls.
Upgrading to the paid version
The upgrade to the paid version of AI Transcriber is available form the LeadApp Store. This page can also be reached by clicking the link in the green AI Transcriber banner:
Follow instructions on the store page to upgrade your AI Transcriber.
Hiding the banner
If you are using the free version of AI Transcriber, you will see a green banner while listening to call recordings. You can hide this banner at any time by clicking the X to the right of the banner. It will be hidden for the current session, only reappearing when you next log in.