LeadDesk Release 79 – UX & UI Improvements

Improvements - Admin: Improvements to UI and usability. Editing tools have been moved from list view to the top of the page. Users can now choose several items and edit them simultaneously.  

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R79.7

New Feature - Admin: We added new validation possibilities to fields in the order form. You can now validate the fields to be “not empty",“numbers”, “email”, “Finnish postal codes” and “Finnish social security number"
 
Improvement - Agent: We improved the logic for deleting callbacks. The callback will be automatically deleted if the callback ends with a removing call ending reason. If the call doesn’t end with a removing call ending reason, then the callback won’t be deleted. You can read more about the callback logic here.
 
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R79.6 

New Feature - Admin: We added icons for various calling types in the admin view. The icons will also indicate whether the call was answered or not. 
 
Improvement - Admin: Improved speed and usability when managing Agent Skills in the Admin view. 
 
Fix - Admin: Fixed error with team leaders having access to modify deals, even if permission had not been granted. 
 
Fix - Admin: Tabs in agent view converted to normal links, which enables e.g. opening a new view easily as a new browser window or tab. 
 
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R79.5 

Fix - Admin: Fixed some errors with call results being deleted from the database. 
Improvement - Admin: Call ending reasons can now include custom fields, which make them more easy to access in e.g. reports. 
 
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R79.4

New Feature - Callback can now be moved to different campaigns.
Improvement - Admin: Improved search in the contact management tab.
Fix - Teamlead: Fixed errors when trying to access hidden calling methods. 
 
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R79.3

New Feature - Admin: Scheduling favorite reports was enabled for all clients
Improvement - Admin: Added a tooltip for "Show call ending reason dialog when removing a customer from list” in the campaign editor

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R79.2

New Feature - Admin: You can now filter on inactive campaigns in the campaign overview
Improvement - Admin: It’s now easier to see which blocks are expandable in the campaign overview
Fix - Admin: Fixed errors when saving lists with duplicate names
Fix - Admin: Fixed errors when saving contact lists that only included dropped robot calls
Fix - Admin: Fixed minor errors with favorite reports
Fix - Agent: Fixed errors with saving numbers in the CallDialgoue, when the number had less than 7 characters. 
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