Click the three dots to the top-right of your analytics dashboard and choose Export Data. A zip file will download with the data for the time bracket you selected.
Get your chatbot analytics data for reporting in custom dashboards so you can report it easily alongside your other tools.
- Ensure your desired time period and frequency is selected in your Analytics panel in Chatbot Studio.
- Click the three dots to the right of the date range and select Export Data.
- You will automatically download a .zip file with the data in the selected time and frequency separated into four CSV files which you can import into most major dashboard tools or into Excel sheets of your choice.
Please Note: Remember to select your desired Date Range and Frequency (hour, day, week, month) before exporting the data. The CSV file will export the data based on this selection.