Installing the LeadDesk Talk click-to-dial extension in Windows 11

At time of writing, this article was using the latest version of Windows and Google Chrome. The details will likely change over time. 

Adding the extension

First, you'll have to install the Chrome extension from the Chrome web store. In Chrome:

1. Click the  in the top-right of the Chrome window
2. Point your cursor to Extensions.
3. Click the Visit Chrome Web Store option.

4. In the Chrome webstore, use the Search to search for LeadDesk.
5. Click LeadDesk Talk.
6. Click the Add to Chrome button.

7. If prompted for permission, click Add extension.

Review settings

Next, you should review the settings for the extension.

1. Click the  in the top-right of the Chrome window
2. Point your cursor to Extensions.
3. Click Manage Extensions.
4. Find the LeadDesk Talk extension in the list.

5. To make sure the extension is enabled, check the toggle in the bottom right is switched on.
6. Click the Details button for more options.

We recommend the following settings:

• Allow in incognito - enabled, if you want to use click-to-dial when in incognito mode.
• Allows access to file URLs - enabled.

7. Click the Extension options for more specific settings.

• Patterns - Tells the extension what number formatting pattern to expect.
• Number prefix - Allows you to insert a prefix to a number you found online, changing, for instance, a local number to an international format.
• Open LeadDesk Talk in - When you click on a number you find, should it try to open LeadDesk in a browser in the in the Windows application.
• Automatic calls - Indicate whether or not a number will be automatically called, and if so how many seconds it should wait before calling.

8. Once you have selected your preference, click the Apply button.