Release in progress: This release is in the process of being rolled out. It can take several working days before it is available to all clients. This note will be removed when this release is available to all.
Bug fixes and functional improvements
- Admin - All pages and subpages of Admin now log the user out automatically after a period of inactivity. The period can be configured, but not in-application, please contact support to change the admin timeout, if needed.
- Admin - Exporting contact lists that contain /r line breaks now works as intended, and the CSV structure is preserved.
- Outbound - Agents can now edit an existing order during a call.
- Outbound - Fixed an issue where a manual call placed without a contact could be associated with an existing contact.
- Outbound and Admin - Deleting orders tidies up after itself better, removing database entries for order states and voice receipts as expected.
- Omni - Fixed some inconsistent behaviour for Mark as read/unread when moving between multiple active webchats.
- API - API v1 contact batch commands (remove_from_list, restore_to_list, set_waiting_period, set_call_attempts) no longer risk full table scans of the customers table with very large batches.
Follow release notes to keep updated
You can stay up to date with the latest releases by following the release notes section of the support pages.
- Go the LeadDesk Software version history section of the support pages.
- Click the Follow button to the right of the section title.
You will need to sign in. Once you have, you will receive emails whenever new release notes are posted.