Omni
- Added scroll bars to the expanded email viewer in Omni, letting agents more easily view content like particularly wide tables that contacts may send.
- Agents will no longer see deleted queues when choosing which queues to serve, as expected.
Outbound
- Admins can now add the new orders.id tag into message templates to show the ID of the order in messages.
Follow release notes to keep updated
You can stay up to date with the latest releases by following the release notes section of the support pages.
- Go the LeadDesk Software version history section of the support pages.
- Click the Follow button to the right of the section title.
You will need to sign in. Once you have, you will receive emails whenever new release notes are posted.