https://support.leaddesk.com/hc/de 2026-04-01T13:56:12Z https://support.leaddesk.com/hc/en-us 2026-04-01T13:56:12Z https://support.leaddesk.com/hc/es 2026-04-01T13:56:12Z https://support.leaddesk.com/hc/fi 2026-04-01T13:56:12Z https://support.leaddesk.com/hc/fr 2026-04-01T13:56:12Z https://support.leaddesk.com/hc/nl-nl 2026-04-01T13:56:12Z https://support.leaddesk.com/hc/de/articles/201980296-Eine-Anfrage-an-LeadDesk-Support-%C3%BCbermittlen 2024-01-22T14:07:22Z https://support.leaddesk.com/hc/en-us/articles/201980296-How-to-submit-a-request-to-LeadDesk-support 2024-01-22T14:07:22Z https://support.leaddesk.com/hc/de/articles/201980856-Kein-Ton-schlechte-Tonqualit%C3%A4t-Audioeinstellungen 2024-08-29T15:37:09Z https://support.leaddesk.com/hc/en-us/articles/201980856-No-audio-poor-quality-audio-and-audio-settings 2024-08-29T15:37:09Z https://support.leaddesk.com/hc/de/articles/202012063-LeadDesk-Lokale-Support-Kontakte 2025-01-07T08:28:22Z https://support.leaddesk.com/hc/en-us/articles/202012063-Support-Phone-Numbers 2025-01-07T08:28:22Z https://support.leaddesk.com/hc/fi/articles/202012063-Contact-Support 2025-01-07T08:28:22Z https://support.leaddesk.com/hc/de/articles/202012123-Verbindungsprobleme-mit-Internet-Fehlersuche 2019-08-04T14:34:46Z https://support.leaddesk.com/hc/en-us/articles/202012123-Troubleshooting-internet-connection-issues 2019-08-04T14:34:46Z https://support.leaddesk.com/hc/de/articles/202085033-Anrufe-trotz-Aufnahme-in-ein-Nicht-Anruf-Register 2015-08-11T09:10:53Z https://support.leaddesk.com/hc/en-us/articles/202085033-I-should-be-on-the-no-call-register-what-do-I-do 2015-08-11T09:10:53Z https://support.leaddesk.com/hc/de/articles/202085043-Zu-viele-Verkaufs-Anrufe 2015-08-03T06:44:43Z https://support.leaddesk.com/hc/en-us/articles/202085043-I-am-getting-lots-of-sales-calls-what-do-I-do 2015-08-03T06:44:43Z https://support.leaddesk.com/hc/de/articles/202085133-Abschl%C3%BCsse-steigern 2022-11-08T12:55:56Z https://support.leaddesk.com/hc/de/articles/202092643-VoIP-funktioniert-nicht-Fehlersuche 2019-11-05T16:28:15Z https://support.leaddesk.com/hc/en-us/articles/202092643-Help-VoIP-is-not-working 2019-11-05T16:28:15Z https://support.leaddesk.com/hc/de/articles/202092663-LeadDesk-Vorraussetzungen 2025-03-05T09:25:19Z https://support.leaddesk.com/hc/en-us/articles/202092663-LeadDesk-requirements 2025-03-05T09:25:19Z https://support.leaddesk.com/hc/nl-nl/articles/202092663-LeadDesk-minimum-vereisten 2025-03-05T09:25:19Z https://support.leaddesk.com/hc/de/articles/202092693--Modem-not-working-Fehlermeldung-Fehlersuche 2022-08-24T12:51:50Z https://support.leaddesk.com/hc/en-us/articles/202092693-LD-Agents-The-modem-is-not-working-because-Windows-couldn-t-upload-the-drivers-required-for-this-device 2022-08-24T12:51:50Z https://support.leaddesk.com/hc/de/articles/202112356-LeadDesk-Globaler-Sales-Kontakt 2022-12-09T08:30:05Z https://support.leaddesk.com/hc/de/articles/202112446-Beschwerde-Endkunde-E-Mail-oder-SMS-Nachrichten-ohne-Einwilligung 2022-08-22T11:21:31Z https://support.leaddesk.com/hc/en-us/articles/202112446-A-call-recipient-gets-many-emails-SMS-messages-and-complains-they-have-not-given-permission 2022-08-22T11:21:31Z https://support.leaddesk.com/hc/de/articles/202112456-E-Mail-oder-SMS-Nachrichten-ohne-Einwilligung 2015-08-03T06:44:41Z https://support.leaddesk.com/hc/en-us/articles/202112456-I-am-getting-lots-of-emails-SMS-messages-without-permission-what-do-I-do 2015-08-03T06:44:41Z https://support.leaddesk.com/hc/de/articles/202117316--Unsent-audio-recordings-Audio-Aufzeichnungnen-nicht-gesendet-und-Lokalisierung-der-Aufzeichnungen 2024-08-29T15:44:35Z https://support.leaddesk.com/hc/en-us/articles/202117316-Unsent-audio-recordings-and-locating-recordings 2024-08-29T15:44:35Z https://support.leaddesk.com/hc/es/articles/202117316-Grabaciones-de-audio-no-enviadas-y-localizaci%C3%B3n-de-grabaciones 2024-08-29T15:44:35Z https://support.leaddesk.com/hc/de/articles/202117336-GSM-Modem-SIM-Karten-Vorraussetzungen-Leaddesk 2015-09-02T09:19:37Z https://support.leaddesk.com/hc/en-us/articles/202117336-LeadDesk-GSM-modem-requirements 2015-09-02T09:19:37Z https://support.leaddesk.com/hc/de/articles/202117356-VoIP-Konto-zuweisen 2016-08-05T14:44:50Z https://support.leaddesk.com/hc/en-us/articles/202117356-LD-Agents-Configure-and-assign-VoIP 2016-08-05T14:44:50Z https://support.leaddesk.com/hc/de/articles/202170413-LeadDesk-Download-Seite 2022-12-02T14:15:15Z https://support.leaddesk.com/hc/en-us/articles/202170413-Where-do-I-download-LeadDesk-software 2022-12-02T14:15:15Z https://support.leaddesk.com/hc/de/articles/202170453-LD-Agenten-USB-Modem 2022-11-08T09:31:38Z https://support.leaddesk.com/hc/de/articles/202219433-Was-ist-die-LeadDesk-Software-f%C3%BCr-Kontakt-Center-Agenten 2022-11-08T09:31:38Z https://support.leaddesk.com/hc/de/articles/202279726-LD-Agenten-Wie-der-Admin-die-Agentenansicht-erstellt 2022-11-08T09:31:38Z https://support.leaddesk.com/hc/en-us/articles/202279726-LD-Agents-How-the-admin-sets-up-the-agent-view 2022-11-08T09:31:38Z https://support.leaddesk.com/hc/de/articles/202279736-LeadDesk-startet-nicht-und-der-Voice-modem-not-found-Fehler 2019-05-20T10:51:17Z https://support.leaddesk.com/hc/de/articles/202307036-Freie-Agenten-in-LeadDesk-Button 2023-07-12T13:11:18Z https://support.leaddesk.com/hc/de/articles/202336416-LD-Agenten-Der-Anrufprotokoll-Reiter 2024-07-01T11:30:03Z https://support.leaddesk.com/hc/en-us/articles/202336416-Agent-s-call-history 2024-07-01T11:30:03Z https://support.leaddesk.com/hc/de/articles/202336446-LD-Agenten-Der-Abwesend-Reiter 2024-07-01T11:30:03Z https://support.leaddesk.com/hc/en-us/articles/202336446-Recording-Away-time 2024-07-01T11:30:03Z https://support.leaddesk.com/hc/de/articles/202336496-LD-Agenten-Nachrichten-von-Administratoren 2025-10-24T09:42:01Z https://support.leaddesk.com/hc/en-us/articles/202336496-Messages-and-the-notification-center 2025-10-24T09:42:01Z https://support.leaddesk.com/hc/de/articles/202347937-%C3%9Cber-LeadDesk-und-unsere-Produktpalette 2024-01-25T13:01:33Z https://support.leaddesk.com/hc/en-us/articles/202347937-About-LeadDesk-and-how-the-service-is-structured 2024-01-25T13:01:33Z https://support.leaddesk.com/hc/en-us/articles/202353255-LD-Agents-Using-a-multi-SIM-card 2016-08-05T14:10:05Z https://support.leaddesk.com/hc/de/articles/202372296-Wie-man-die-FAQ-eine-Anleitung-eine-Probleml%C3%B6sung-erstellt-F%C3%BCr-LeadDesk-Mitarbeiter 2022-12-02T13:48:52Z https://support.leaddesk.com/hc/de/articles/202447303-LD-Agenten-Anrufen-Reiter-und-Anrufmodi 2024-08-29T15:37:09Z https://support.leaddesk.com/hc/de/articles/202447353-Die-Kontakt-Karte-in-LeadDesk-Machine-Das-Anrufergebnis 2024-07-01T11:30:03Z https://support.leaddesk.com/hc/de/articles/202447363-LD-Agenten-Registerkarte-Anrufen-und-Anrufmodi 2024-07-01T11:30:03Z https://support.leaddesk.com/hc/de/articles/202447443-Die-R%C3%BCckruf-Liste-in-LeadDesk-Machine 2024-07-01T11:30:03Z https://support.leaddesk.com/hc/de/articles/202447483-LD-Agenten-Der-Bestellungen-Reiter 2024-07-01T11:30:03Z https://support.leaddesk.com/hc/en-us/articles/202447483-Managing-your-orders-history 2024-07-01T11:30:03Z https://support.leaddesk.com/hc/de/articles/202471173-Die-Kontakt-Karte-in-LeadDesk-Machine-Erweiterte-Informationen 2024-07-01T11:30:03Z https://support.leaddesk.com/hc/en-us/articles/202475819-LD-Agents-Browser-plug-in 2019-04-03T10:50:13Z https://support.leaddesk.com/hc/de/articles/202508078-LeadDesk-Niederlassungen-Adressen 2022-12-09T08:26:24Z https://support.leaddesk.com/hc/en-us/articles/202508078-LeadDesk-office-addresses 2022-12-09T08:26:24Z https://support.leaddesk.com/hc/de/articles/202508088-LeadDesk-Release-38 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/de/articles/202508098-Beschwerde-Endkunde-Anrufe-ohne-Einwilligung 2022-08-22T11:22:51Z https://support.leaddesk.com/hc/en-us/articles/202508098-A-call-recipient-gets-a-call-from-a-LeadDesk-agent-but-they-should-be-on-the-DNC-list 2022-08-22T11:22:51Z https://support.leaddesk.com/hc/de/articles/202508108-Beschwerde-Endkunde-hohes-Anrufaufkommen 2022-08-22T11:22:12Z https://support.leaddesk.com/hc/en-us/articles/202508108-A-call-recipient-receives-a-large-volume-of-calls-from-a-LeadDesk-agent 2022-08-22T11:22:12Z https://support.leaddesk.com/hc/de/articles/202508118-Ma%C3%9Fnahmen-bei-Sicherheitsl%C3%BCcke-von-LeadDesk-Nutzern 2022-08-22T11:35:01Z https://support.leaddesk.com/hc/en-us/articles/202508118-A-LeadDesk-customer-has-a-security-breach-what-is-the-LeadDesk-response 2022-08-22T11:35:01Z https://support.leaddesk.com/hc/de/articles/202508128-Sicherheit-der-Kontakt-Daten-bei-LeadDesk 2022-08-22T11:19:56Z https://support.leaddesk.com/hc/en-us/articles/202508128-Can-LeadDesk-view-or-edit-LeadDesk-Contacts-list-data 2022-08-22T11:19:56Z https://support.leaddesk.com/hc/de/articles/202510468-GSM-Modem-und-LeadDesk 2023-06-11T19:32:43Z https://support.leaddesk.com/hc/en-us/articles/202510468-Can-I-use-any-GSM-modem-with-LeadDesk 2023-06-11T19:32:43Z https://support.leaddesk.com/hc/de/articles/202510478-VoIP-Telefonie-Voraussetzungen 2020-01-06T12:15:57Z https://support.leaddesk.com/hc/en-us/articles/202510478-VoIP-telephony-requirements 2020-01-06T12:15:57Z https://support.leaddesk.com/hc/nl-nl/articles/202510478-VoIP-minimum-vereisden 2020-01-06T12:15:57Z https://support.leaddesk.com/hc/de/articles/202510498-Netzwerk-Konfiguration-LeadDesk-Software 2017-11-16T16:26:57Z https://support.leaddesk.com/hc/de/articles/202510518-Remote-Listener-Feature-Aktivieren 2019-04-04T11:29:26Z https://support.leaddesk.com/hc/en-us/articles/202510518-LD-Agents-VoIP-Remote-Listener 2019-04-04T11:29:26Z https://support.leaddesk.com/hc/de/articles/202511078-H%C3%A4ufige-Fehlermeldungen-und-L%C3%B6sungen 2020-08-18T13:14:59Z https://support.leaddesk.com/hc/en-us/articles/202511078-Common-error-messages-and-solutions 2020-08-18T13:14:59Z https://support.leaddesk.com/hc/de/articles/202538863-%C3%9Cber-das-Online-Agenten-Handbuch-f%C3%BCr-die-LeadDesk-Software 2022-11-08T09:31:38Z https://support.leaddesk.com/hc/de/articles/202634368-Agenten-Handbuch-f%C3%BCr-die-LeadDesk-Software-Index-und-Artikel-Links 2022-11-08T09:31:38Z https://support.leaddesk.com/hc/de/articles/202654458-Agenten-Login-bei-LeadDesk-Button 2023-07-12T13:10:38Z https://support.leaddesk.com/hc/en-us/articles/202713693-LD-Admin-JavaScript-error-in-the-admin-panel 2023-08-02T12:22:39Z https://support.leaddesk.com/hc/de/articles/202769238-Das-externe-Kampagnenfenster-in-LeadDesk-Machine 2024-07-01T11:30:03Z https://support.leaddesk.com/hc/de/articles/202774858-Manuskripte-f%C3%BCr-LeadDesk-Machine-Agenten 2024-07-01T11:30:03Z https://support.leaddesk.com/hc/en-us/articles/202774858-Using-a-manuscript 2024-07-01T11:30:03Z https://support.leaddesk.com/hc/de/articles/202774898-Login-Seite-nicht-erreichbar-Fehlersuche 2019-08-27T07:28:24Z https://support.leaddesk.com/hc/en-us/articles/202774898-LeadDesk-log-in-page-doesn-t-load-or-isn-t-available 2019-08-27T07:28:24Z https://support.leaddesk.com/hc/en-us/articles/202931783-LD-Agents-Configure-sound-settings-for-Windows-PCs 2016-08-05T14:11:26Z https://support.leaddesk.com/hc/de/articles/203144187-LeadDesk-Allgemeine-Gesetzliche-Bestimmungen 2022-08-22T11:15:36Z https://support.leaddesk.com/hc/en-us/articles/203144187-LeadDesk-terms-and-conditions 2022-08-22T11:15:36Z https://support.leaddesk.com/hc/de/articles/203144197-Was-ist-LeadDesk-Contacts 2019-09-25T09:03:33Z https://support.leaddesk.com/hc/de/articles/203144207-Verantwortung-f%C3%BCr-Kontakt-Daten-bei-LeadDesk 2022-08-22T11:17:44Z https://support.leaddesk.com/hc/en-us/articles/203144207-Who-is-responsible-for-LeadDesk-Contacts-data 2022-08-22T11:17:44Z https://support.leaddesk.com/hc/de/articles/203146087-Betriebssystem-und-Browser-Kompatibilit%C3%A4t 2025-03-05T10:45:06Z https://support.leaddesk.com/hc/en-us/articles/203146087-OS-Browser-compatibility 2025-03-05T10:45:06Z https://support.leaddesk.com/hc/de/articles/203296577-LD-Agenten-Die-LeadDesk-Setup-Programmkonfiguration 2022-11-08T09:31:38Z https://support.leaddesk.com/hc/en-us/articles/203296577-LD-Agents-LeadDesk-Set-Up-program-configuration 2022-11-08T09:31:38Z https://support.leaddesk.com/hc/de/articles/203301087-LD-Agenten-%C3%9Cber-LeadApps 2024-07-08T06:34:41Z https://support.leaddesk.com/hc/en-us/articles/203301087-About-LeadApps 2024-07-08T06:34:41Z https://support.leaddesk.com/hc/de/articles/203301097-LD-Agenten-Applikation-Button-Browser-erkl%C3%A4rt 2022-11-08T10:44:56Z https://support.leaddesk.com/hc/de/articles/203301617-Interface-f%C3%BCr-Agenten-in-LeadDesk-Button 2024-08-29T14:37:53Z https://support.leaddesk.com/hc/de/articles/203301627-Nachrichten-von-Administratoren-f%C3%BCr-Agenten-in-LeadDesk-Button 2024-08-29T15:37:09Z https://support.leaddesk.com/hc/de/articles/203394357-Die-Kontakt-Karte-in-LeadDesk-Machine-Grundlegende-Informationen 2024-07-01T11:30:03Z https://support.leaddesk.com/hc/en-us/articles/203394357-Call-dialog-the-Contact-card-and-call-comments 2024-07-01T11:30:03Z https://support.leaddesk.com/hc/de/articles/203394497-Inbound-f%C3%BCr-LeadDesk-Machine-Agenten 2019-10-28T21:55:25Z https://support.leaddesk.com/hc/en-us/articles/203394497-LD-Agents-Inbound-calls 2019-10-28T21:55:25Z https://support.leaddesk.com/hc/de/articles/203394507-Chat-f%C3%BCr-LeadDesk-Machine-Agenten 2024-05-28T09:39:53Z https://support.leaddesk.com/hc/en-us/articles/203394507-Internal-Chat 2024-05-28T09:39:53Z https://support.leaddesk.com/hc/de/articles/203394517-LD-Agenten-B2B-Ansicht 2019-04-03T13:09:45Z https://support.leaddesk.com/hc/en-us/articles/203394517-LD-Agents-B2B-View 2019-04-03T13:09:45Z https://support.leaddesk.com/hc/de/articles/203397687-Predictive-Dialer-f%C3%BCr-LeadDesk-Machine-Agenten 2025-06-05T12:15:52Z https://support.leaddesk.com/hc/de/articles/203397797-Meeting-Kalender-f%C3%BCr-LeadDesk-Machine-Agenten 2024-10-15T12:55:08Z https://support.leaddesk.com/hc/en-us/articles/203397797-Booking-appointments-with-the-Meeting-Calendar 2024-10-15T12:55:08Z https://support.leaddesk.com/hc/en-us/articles/205312176-LeadDesk-Service-Status 2022-12-02T13:48:52Z https://support.leaddesk.com/hc/de/articles/206324196-Konfiguration-der-Audio-Einstellungen-f%C3%BCr-LeadDesk-Software-Windows-PC-Benutzer 2015-11-17T09:19:32Z https://support.leaddesk.com/hc/fi/articles/207075023-LD-Admin-Kampanjalista-kampanjan-luonti 2025-06-13T06:27:37Z https://support.leaddesk.com/hc/en-us/articles/207688476-Subscribe-to-service-status-updates 2022-12-02T13:48:52Z https://support.leaddesk.com/hc/en-us/articles/210064303-Troubleshooting-e-mails-not-being-sent 2024-01-25T08:09:43Z https://support.leaddesk.com/hc/nl-nl/articles/210064303-E-mails-versturen-en-probleem-oplossing 2024-01-25T08:09:43Z https://support.leaddesk.com/hc/en-us/articles/210788606-LD-Agents-Your-call-cannot-be-completed-as-dialed 2023-02-28T13:09:34Z https://support.leaddesk.com/hc/en-us/articles/211277466-LD-Admin-Contact-list-logic 2023-07-07T12:58:32Z https://support.leaddesk.com/hc/fi/articles/211277466-LD-Admin-Soittolistan-logiikka 2023-07-07T12:58:32Z https://support.leaddesk.com/hc/en-us/articles/211348186-Blacklists-Understanding-blacklists 2024-12-31T10:58:03Z https://support.leaddesk.com/hc/fi/articles/211348186-LD-Admin-Estolista 2024-12-31T10:58:03Z https://support.leaddesk.com/hc/en-us/articles/211435963-Changing-your-password 2024-07-01T11:30:03Z https://support.leaddesk.com/hc/en-us/articles/211436483-LD-Agents-USB-dongle 2025-01-07T07:08:57Z https://support.leaddesk.com/hc/fi/articles/211436483-LD-Agentit-USB-modeemi 2025-01-07T07:08:57Z https://support.leaddesk.com/hc/en-us/articles/211483686-LeadDesk-Release-73-more-API-options-for-customization-and-integrations 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/de/articles/212172626-LD-Admin-Predictive-Dialer 2024-08-26T07:52:43Z https://support.leaddesk.com/hc/fi/articles/212172626-LD-Admin-Prediktiivinen-soittorobotti 2024-08-26T07:52:43Z https://support.leaddesk.com/hc/en-us/articles/212787543-Useful-keyboard-shortcuts-for-agents 2024-07-01T11:30:03Z https://support.leaddesk.com/hc/en-us/articles/212896226-Contact-Management-Overview 2026-03-31T06:43:24Z https://support.leaddesk.com/hc/fi/articles/212896226-LD-Admin-Kontaktihallinta 2026-03-31T06:43:24Z https://support.leaddesk.com/hc/de/articles/213157803-LD-Admin-Berichte-erkl%C3%A4rt 2024-11-07T07:06:49Z https://support.leaddesk.com/hc/en-us/articles/213157803-Report-values-explained 2024-11-07T07:06:49Z https://support.leaddesk.com/hc/fi/articles/213157803-LD-Admin-Raportin-saraketiedot 2024-11-07T07:06:49Z https://support.leaddesk.com/hc/de/articles/213940586-LD-Admin-Rufnummer%C3%BCberblendung 2023-08-02T12:43:14Z https://support.leaddesk.com/hc/fi/articles/213940586-LD-Admin-Mandaatti-oman-puhelinnumeron-n%C3%A4ytt%C3%A4miseen 2023-08-02T12:43:14Z https://support.leaddesk.com/hc/fi/articles/214297106-LD-Admin-Saapuvat-Jonot 2025-01-02T07:19:02Z https://support.leaddesk.com/hc/en-us/articles/214435366-Order-states-updating-in-Admin 2024-08-26T07:52:43Z https://support.leaddesk.com/hc/de/articles/214559506-LD-Admin-%C3%9Cberblick-Widgets 2024-12-23T10:41:05Z https://support.leaddesk.com/hc/en-us/articles/214559506-Using-the-Dashboard 2024-12-23T10:41:05Z https://support.leaddesk.com/hc/fr/articles/214559506-LD-Admin-Tableau-de-bord-widgets 2024-12-23T10:41:05Z https://support.leaddesk.com/hc/en-us/articles/214805963-LeadDesk-Release-74-customize-your-dashboard 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/de/articles/215748463-LD-Admin-Statistiken 2024-12-23T13:52:38Z https://support.leaddesk.com/hc/en-us/articles/215748463-Inbound-queues 2024-12-23T13:52:38Z https://support.leaddesk.com/hc/fi/articles/215748463-LD-Admin-Yleisn%C3%A4kym%C3%A4-Jonot 2024-12-23T13:52:38Z https://support.leaddesk.com/hc/en-us/articles/215750443-Skills-and-Agent-skills 2025-01-02T07:19:02Z https://support.leaddesk.com/hc/en-us/articles/215750483-Uploading-announcements 2025-01-02T07:19:02Z https://support.leaddesk.com/hc/de/articles/215936003-LD-Admin-QA-tool 2017-01-04T08:30:00Z https://support.leaddesk.com/hc/en-us/articles/215936003-LD-Admin-QA-tool 2017-01-04T08:30:00Z https://support.leaddesk.com/hc/en-us/articles/216267763-Sponsors-and-sponsor-accounts 2026-03-31T07:21:00Z https://support.leaddesk.com/hc/fi/articles/216467123-LD-Admin-Saapuvat-2-suuntaiset-VoIP-tilit 2025-01-02T07:19:02Z https://support.leaddesk.com/hc/en-us/articles/217083086-Activity-Management 2026-03-31T07:10:21Z https://support.leaddesk.com/hc/fi/articles/217083086-LD-Admin-Aktiviteettihallinta 2026-03-31T07:10:21Z https://support.leaddesk.com/hc/fi/articles/217083126-LD-Admin-Toimistot 2024-01-16T13:56:41Z https://support.leaddesk.com/hc/en-us/articles/217086646-Creating-custom-table-views 2026-03-31T08:25:19Z https://support.leaddesk.com/hc/en-us/articles/217086926-Global-settings 2026-03-31T08:26:39Z https://support.leaddesk.com/hc/fi/articles/217086926-LD-Admin-Globaalit-asetukset 2026-03-31T08:26:39Z https://support.leaddesk.com/hc/en-us/articles/217087006-Message-templates-overview 2026-03-31T07:37:08Z https://support.leaddesk.com/hc/fi/articles/217087006-LD-Admin-Viestipohjat 2026-03-31T07:37:08Z https://support.leaddesk.com/hc/en-us/articles/217087026-Products-Creating-products-and-services 2024-12-31T12:34:02Z https://support.leaddesk.com/hc/en-us/articles/217087046-Creating-Product-groups 2024-12-31T12:42:30Z https://support.leaddesk.com/hc/en-us/articles/217087706-Commission-management 2023-08-01T10:59:35Z https://support.leaddesk.com/hc/en-us/articles/217088066-Meeting-calendars-creating-a-calendar-project 2026-01-28T14:40:38Z https://support.leaddesk.com/hc/de/articles/217160066-LD-Admin-Dialer-AMD-Anrufbeantworter-Erkennung 2024-08-26T07:52:43Z https://support.leaddesk.com/hc/fi/articles/217160066-LD-Admin-Robotin-puhelinvastaajan-tunnistus 2024-08-26T07:52:43Z https://support.leaddesk.com/hc/en-us/articles/217926963-LeadDesk-Release-75-more-independently-customizable-contact-card-fields 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/218002423-Adding-numbers-and-flows-to-the-Phone-Book 2026-03-31T08:22:34Z https://support.leaddesk.com/hc/fi/articles/218002423-LD-Admin-Puhelinluettelo 2026-03-31T08:22:34Z https://support.leaddesk.com/hc/en-us/articles/218002723-Outbound-numbers-and-their-addresses 2026-03-31T08:25:48Z https://support.leaddesk.com/hc/fi/articles/218002723-LD-Admin-Ulos-n%C3%A4kyv%C3%A4t-puhelinnumerot 2026-03-31T08:25:48Z https://support.leaddesk.com/hc/en-us/articles/218002743-Creating-Global-outcomes 2026-03-31T08:24:45Z https://support.leaddesk.com/hc/fi/articles/218002743-LD-Admin-Globaalit-p%C3%A4%C3%A4ttymissyyt 2026-03-31T08:24:45Z https://support.leaddesk.com/hc/de/articles/218066043-LD-Admin-Dialer-Voicemail-Erkennungszeit 2024-08-29T15:46:07Z https://support.leaddesk.com/hc/fi/articles/218066043-LD-Admin-Robotin-vastaajatunnistus 2024-08-29T15:46:07Z https://support.leaddesk.com/hc/fi/articles/218319663-LD-Admin-Asiakassivut 2024-01-16T13:56:41Z https://support.leaddesk.com/hc/fi/articles/115000129686-LD-Admin-Kalenterin-synkronointi 2024-08-29T13:21:56Z https://support.leaddesk.com/hc/en-us/articles/115000212543-Agents-Settings-password-requirements-and-Single-Sign-On 2023-11-08T11:55:36Z https://support.leaddesk.com/hc/fi/articles/115000212543-LD-Admin-Agentit-Asetukset 2023-11-08T11:55:36Z https://support.leaddesk.com/hc/fi/articles/115000212643-LD-Admin-Agentit-Kampanjan-valintaoikeudet 2025-01-10T14:14:23Z https://support.leaddesk.com/hc/en-us/articles/115000212983-Creating-Agent-Groups 2025-05-16T10:39:58Z https://support.leaddesk.com/hc/fi/articles/115000212983-LD-Admin-Agentit-Agenttiryhm%C3%A4t 2025-05-16T10:39:58Z https://support.leaddesk.com/hc/fi/articles/115000213583-LD-Admin-Agenttilista 2023-11-13T12:52:06Z https://support.leaddesk.com/hc/en-us/articles/115000241903-Default-common-settings-for-projects 2025-06-13T12:32:48Z https://support.leaddesk.com/hc/en-us/articles/115000577503-LeadDesk-Release-76-design-update 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/115000969806-LD-Agents-VoIP-calling-in-combination-with-Proxy-VPN 2022-10-14T10:22:03Z https://support.leaddesk.com/hc/en-us/articles/115000972746-In-Gmail-how-do-I-prevent-calendar-invitations-emails-ending-up-in-junk-spam-folder 2023-08-02T12:43:14Z https://support.leaddesk.com/hc/de/articles/115001156671-LD-Admin-F%C3%A4higkeiten-F%C3%A4higkeiten-der-Agenten 2025-01-02T07:19:02Z https://support.leaddesk.com/hc/de/articles/115001161652-LD-Admin-Ank%C3%BCndigungen 2025-01-02T07:19:02Z https://support.leaddesk.com/hc/de/articles/115001172772-LD-Admin-IVR-System-Sprachdialogsystem 2025-01-02T07:19:02Z https://support.leaddesk.com/hc/de/articles/115001173352-LD-Admin-Inbound-Routen-2-Way-VoIP 2025-01-02T07:19:02Z https://support.leaddesk.com/hc/de/articles/115001174411-LD-Admin-Agentenliste 2023-03-09T11:22:24Z https://support.leaddesk.com/hc/de/articles/115001175132-LD-Admin-Warteschlangen-F%C3%A4higkeiten-und-Agenten-bearbeiten 2025-01-02T07:19:02Z https://support.leaddesk.com/hc/en-us/articles/115001260951-Calls-overview 2026-01-27T14:38:45Z https://support.leaddesk.com/hc/en-us/articles/115001260971-Callbacks 2024-12-23T13:02:08Z https://support.leaddesk.com/hc/en-us/articles/115001266412-Viewing-and-amending-agents-activities 2024-08-26T07:52:43Z https://support.leaddesk.com/hc/en-us/articles/115001266452-Deals-overview 2024-12-23T13:23:53Z https://support.leaddesk.com/hc/fi/articles/115001306266-LD-Admin-LeadApps 2024-01-16T13:56:41Z https://support.leaddesk.com/hc/fi/articles/115001322146-LD-Admin-Yleisn%C3%A4kym%C3%A4-widgetit 2024-08-26T07:52:43Z https://support.leaddesk.com/hc/de/articles/115001628186-LD-Agent-Windows-Download-und-Installations-Anleitung 2022-02-21T09:05:02Z https://support.leaddesk.com/hc/en-us/articles/115001701126-LeadDesk-Release-77-improved-inbound-queues 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/de/articles/115001931663-LD-Admin-Agenten 2024-12-23T11:25:28Z https://support.leaddesk.com/hc/en-us/articles/115001931663-Agents-overview 2024-12-23T11:25:28Z https://support.leaddesk.com/hc/fi/articles/115001931663-LD-Admin-Yleisn%C3%A4kym%C3%A4-Agentti 2024-12-23T11:25:28Z https://support.leaddesk.com/hc/fr/articles/115001931663-LD-Admin-Agents 2024-12-23T11:25:28Z https://support.leaddesk.com/hc/de/articles/115001932783-LD-Admin-Niederlassungen 2024-08-26T07:52:43Z https://support.leaddesk.com/hc/en-us/articles/115001932783-Offices-overview 2024-08-26T07:52:43Z https://support.leaddesk.com/hc/fi/articles/115001932783-LD-Admin-Yleisn%C3%A4kym%C3%A4-Toimistot 2024-08-26T07:52:43Z https://support.leaddesk.com/hc/de/articles/115001932943-LD-Admin-Kampagne 2024-08-26T07:52:43Z https://support.leaddesk.com/hc/en-us/articles/115001932943-Projects-overview 2024-08-26T07:52:43Z https://support.leaddesk.com/hc/de/articles/115001969046-LD-Admin-Agentengruppen 2025-05-16T10:38:54Z https://support.leaddesk.com/hc/en-us/articles/115001969046-Agent-groups-overview 2025-05-16T10:38:54Z https://support.leaddesk.com/hc/fi/articles/115001969046-LD-Admin-Yleisn%C3%A4kym%C3%A4-Agenttiryhm%C3%A4 2025-05-16T10:38:54Z https://support.leaddesk.com/hc/en-us/articles/115002098091-Uploading-a-contact-list 2026-03-31T06:42:34Z https://support.leaddesk.com/hc/en-us/articles/115002391351-Blacklists-RVV-Recht-van-Verzet 2023-08-02T10:17:55Z https://support.leaddesk.com/hc/en-us/articles/115002655712-LD-Agents-Cannot-find-MAC-address 2022-08-24T12:50:22Z https://support.leaddesk.com/hc/en-us/articles/115002655791-LD-Agents-Cannot-connect-to-the-VoIP-server 2022-08-24T12:51:13Z https://support.leaddesk.com/hc/de/articles/115002665303-LD-Admin-Erfolgsstatus 2025-06-13T06:27:37Z https://support.leaddesk.com/hc/en-us/articles/115002668971-When-calling-an-inbound-number-the-number-is-invalid 2022-08-24T12:50:06Z https://support.leaddesk.com/hc/en-us/articles/115002674691-Adding-country-code-to-contacts 2023-07-07T12:58:32Z https://support.leaddesk.com/hc/de/articles/115002689866-LD-Admin-Kampagnen-Einstellungen 2025-06-13T06:27:37Z https://support.leaddesk.com/hc/en-us/articles/115002723832-Porting-numbers-to-LeadDesk 2026-01-22T13:12:11Z https://support.leaddesk.com/hc/de/articles/115002758903-LD-Admin-Telefonnummern-kaufen 2023-08-02T12:43:14Z https://support.leaddesk.com/hc/en-us/articles/115002775832-How-do-I-reset-users-passwords 2023-08-02T12:43:14Z https://support.leaddesk.com/hc/de/articles/115002780071-LD-Agenten-LeadDesk-zur-Windwos-Firewall-hinzuf%C3%BCgen 2025-05-16T10:39:58Z https://support.leaddesk.com/hc/en-us/articles/115002780071-LD-Agents-Adding-LeadDesk-to-Windows-Firewall 2025-05-16T10:39:58Z https://support.leaddesk.com/hc/es/articles/115002780071-Agentes-de-LD-Agregando-LeadDesk-al-Firewall-de-Windows 2025-05-16T10:39:58Z https://support.leaddesk.com/hc/nl-nl/articles/115002780071-LeadDesk-toevoegen-als-uitzondering-aan-uw-Windows-Firewall 2025-05-16T10:39:58Z https://support.leaddesk.com/hc/de/articles/115002783726-LD-Admin-Kampagnenliste-Erstellen-einer-Kampagne 2025-06-13T06:27:37Z https://support.leaddesk.com/hc/en-us/articles/115002847266-LeadDesk-Release-78-Improvements-to-our-inbound-queue-management 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/115003130712-Why-doesn-t-an-agent-show-in-the-robot-overview 2023-08-02T12:43:14Z https://support.leaddesk.com/hc/en-us/articles/115003136712-LD-Admin-Infoscreen 2024-08-29T15:44:35Z https://support.leaddesk.com/hc/fr/articles/115003136712-LD-Admin-Info-Screen-l-%C3%A9cran-d-information 2024-08-29T15:44:35Z https://support.leaddesk.com/hc/en-us/articles/115003551931-Why-am-I-logged-out-automatically 2025-01-07T14:27:20Z https://support.leaddesk.com/hc/en-us/articles/115003597711-Setting-up-a-voicemail-for-an-agent 2025-01-02T07:19:02Z https://support.leaddesk.com/hc/en-us/articles/115003607772-Error-Your-account-has-been-disabled 2023-08-02T12:21:08Z https://support.leaddesk.com/hc/en-us/articles/115003607912-Why-wasn-t-this-contact-card-removed 2023-08-02T12:43:14Z https://support.leaddesk.com/hc/en-us/articles/115003608132-Releasing-phone-numbers 2024-05-23T13:33:59Z https://support.leaddesk.com/hc/en-us/articles/115003608152-Error-db 2023-08-02T12:19:49Z https://support.leaddesk.com/hc/en-us/articles/115003614392-LeadDesk-and-MAC-how-to 2021-05-14T12:34:01Z https://support.leaddesk.com/hc/nl-nl/articles/115003614392-LeadDesk-in-combinatie-met-MAC-computers 2021-05-14T12:34:01Z https://support.leaddesk.com/hc/de/articles/115003792803-LD-Admin-Remote-Listener 2024-08-26T07:52:43Z https://support.leaddesk.com/hc/en-us/articles/115003793423-Contact-lists-overview 2024-08-26T07:52:43Z https://support.leaddesk.com/hc/de/articles/115003793483-LD-Admin-Suchen 2024-08-26T07:52:43Z https://support.leaddesk.com/hc/en-us/articles/115003813046-Search-overview 2024-12-30T07:26:14Z https://support.leaddesk.com/hc/en-us/articles/360000143792-LD-Agents-Ringtone-of-incoming-call-over-speakers 2022-11-08T09:31:38Z https://support.leaddesk.com/hc/en-us/articles/360000306152-LD-Agents-Computer-has-unsend-audio-recordings 2018-01-26T12:43:18Z https://support.leaddesk.com/hc/en-us/articles/360000400031-LeadDesk-Release-79-UX-UI-Improvements 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/360000670039-The-Administrator-has-changed-your-active-campaign-Your-active-campaign-will-change-after-this-message-has-been-closed 2023-08-02T12:18:50Z https://support.leaddesk.com/hc/en-us/articles/360000912332-Adding-agents-to-a-project 2025-06-13T06:27:37Z https://support.leaddesk.com/hc/fr/articles/360000912332-LD-Admin-Campagnes-S%C3%A9lections-des-agents-et-des-listes-de-contacts 2025-06-13T06:27:37Z https://support.leaddesk.com/hc/en-us/articles/360000927391-Adding-products-and-manuscripts-to-a-project 2025-06-16T06:46:58Z https://support.leaddesk.com/hc/en-us/articles/360000954351-Outcomes-Creating-and-editing-outcomes 2025-06-13T12:43:03Z https://support.leaddesk.com/hc/en-us/articles/360001211991-LD-Agents-White-screen 2025-05-07T12:37:42Z https://support.leaddesk.com/hc/en-us/articles/360001564711-GDPR 2024-11-07T07:06:49Z https://support.leaddesk.com/hc/en-us/articles/360001735100-LD-Agent-No-ringtone-inbound-call 2019-07-26T04:32:55Z https://support.leaddesk.com/hc/en-us/articles/360001795052-Webhook-post-call-events 2025-08-04T06:30:13Z https://support.leaddesk.com/hc/en-us/articles/360001848092-In-Outlook-how-do-I-prevent-calendar-invitations-ending-up-in-junk-spam-folder 2023-08-02T12:43:14Z https://support.leaddesk.com/hc/en-us/articles/360002930411-Creating-Callbacks 2024-07-01T11:30:03Z https://support.leaddesk.com/hc/de/articles/360003653620-LeadDesk-Release-Neues-Design-f%C3%BCr-Call-Controls 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/360003653620-LeadDesk-release-New-design-for-call-controls 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/360004647571-LeadDesk-Release-80-Compliance 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/360006218880-Cronofy 2023-11-01T10:21:41Z https://support.leaddesk.com/hc/en-us/articles/360008201419-VoIP-account-registration-failed-Incorrect-username-or-password 2023-10-30T14:38:53Z https://support.leaddesk.com/hc/en-us/articles/360010390780-Release-r80-28-LeadDesk-s-Overview-Dashboard-Widgets-interface-style-is-changing-no-functional-changes 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/360010858780-Try-out-the-refreshed-agent-user-interface-December-2019 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/360011787099-LeadDesk-installed-application-Life-Time-Cycle 2020-02-06T08:41:16Z https://support.leaddesk.com/hc/en-us/articles/360012060079-Easy-E-Signing 2023-08-03T08:31:40Z https://support.leaddesk.com/hc/en-us/articles/360012481280-Working-from-home-with-LeadDesk 2025-05-07T12:35:37Z https://support.leaddesk.com/hc/nl-nl/articles/360012807840-LeadDesk-installatie-Video 2021-01-14T20:03:55Z https://support.leaddesk.com/hc/fi/articles/360013588020-Yksi-puolisen-%C3%A4%C3%A4nen-agentin-nauhoitus 2023-07-07T12:58:32Z https://support.leaddesk.com/hc/de/articles/360015580379-Mitteilungsvorlagen-Email-SMS 2024-01-16T13:56:41Z https://support.leaddesk.com/hc/en-us/articles/360018660219-Contact-history 2024-04-26T13:32:26Z https://support.leaddesk.com/hc/en-us/articles/360018981100-Introduction-to-the-Omni-interface 2024-06-04T07:23:24Z https://support.leaddesk.com/hc/en-us/articles/360020086020-How-do-I-enable-manual-contacts-call-email-SMS-for-agents-using-Omni 2025-01-08T11:17:08Z https://support.leaddesk.com/hc/en-us/articles/360021670420-Chat-menu-disappeared-not-visible 2024-08-29T14:37:54Z https://support.leaddesk.com/hc/fi/articles/360021670420-Chat-menu-katoaa 2024-08-29T14:37:54Z https://support.leaddesk.com/hc/en-us/articles/360021915640-Receiving-calls-and-messages 2024-04-25T13:39:54Z https://support.leaddesk.com/hc/en-us/articles/4402739126162-Connecting-a-phone-number-to-a-call-queue 2025-05-16T10:41:48Z https://support.leaddesk.com/hc/nl-nl/articles/4403174642322-Recht-van-Bezwaar-RvB 2021-07-02T08:57:40Z https://support.leaddesk.com/hc/en-us/articles/4404962343314-Calling-a-contact 2024-06-05T06:27:17Z https://support.leaddesk.com/hc/en-us/articles/4404969377298-Sending-an-SMS-to-a-contact 2024-04-25T13:50:49Z https://support.leaddesk.com/hc/en-us/articles/4404970627090-Add-a-callback-to-a-contact 2024-04-25T13:39:54Z https://support.leaddesk.com/hc/en-us/articles/4404972323090-Agent-away-status-switching-profile-and-logging-out 2024-04-25T13:39:54Z https://support.leaddesk.com/hc/en-us/articles/4404972454418-How-to-manage-callbacks 2024-04-25T13:39:54Z https://support.leaddesk.com/hc/en-us/articles/4404975833490-Add-a-note-to-a-contact 2024-04-25T13:39:54Z https://support.leaddesk.com/hc/en-us/articles/4404977517202-Close-a-contact 2024-04-25T13:39:54Z https://support.leaddesk.com/hc/en-us/articles/4406605503762-Date-picker-shows-NaN-value-instead-of-date 2021-09-14T09:30:24Z https://support.leaddesk.com/hc/en-us/articles/4407784321426-How-to-download-LeadDesk-Remote-Support 2022-08-18T09:43:36Z https://support.leaddesk.com/hc/en-us/articles/4408150693010-LD-Admin-Inbound-not-working-troubleshooting 2023-07-19T07:42:49Z https://support.leaddesk.com/hc/en-us/articles/4408738418322-Release-84-30-Daylight-savings-improvement 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/4408888704018-Background-videos-don-t-play-when-TV-animations-are-triggered 2022-03-23T08:46:09Z https://support.leaddesk.com/hc/en-us/articles/4408893843986-Available-KPIs 2021-10-29T10:13:26Z https://support.leaddesk.com/hc/en-us/articles/4409207552914-84-25-and-the-Windows-app-version-v9-20 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/4409207604754-84-27-Limiting-simultaneous-agent-logins-breakout-option-for-queues-and-more 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/4409207629586-84-30-Improvements-in-Calendar-Flows-and-FB-Messenger 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/4409213065618-84-22-Create-queues-without-phone-numbers-direct-calls-to-agents-on-Omni-and-many-other-improvements-in-the-release 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/4409547999762-84-31-and-the-Windows-app-version-v9-40 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/4409850347666-84-33-Multiple-email-addresses-for-contacts-better-company-handling-in-the-contact-management-public-callbacks-with-Flows 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/4411187870354-84-35-Small-improvements 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/4412014451858-Set-up-agent-profiles 2023-11-10T14:26:51Z https://support.leaddesk.com/hc/en-us/articles/4412092919826-Switch-interface-with-profiles 2022-12-08T07:34:31Z https://support.leaddesk.com/hc/de/articles/4413316490258-Neues-Outbound-Interface 2024-08-29T15:47:40Z https://support.leaddesk.com/hc/en-us/articles/4413316490258-New-Outbound-interface-Quick-guide 2024-08-29T15:47:40Z https://support.leaddesk.com/hc/nl-nl/articles/4413316490258-Vernieuwde-Outbound-interface-Quick-guide 2024-08-29T15:47:40Z https://support.leaddesk.com/hc/en-us/articles/4414081401234-LD-Agents-Easy-E-signing 2023-07-12T11:00:32Z https://support.leaddesk.com/hc/en-us/articles/4415735332242-84-38-Directing-to-flows-from-queues-and-small-improvements 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/4417244336146-84-41-Chatbot-available-And-many-other-improvements 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/4417352264338-Data-owners 2022-12-07T10:15:42Z https://support.leaddesk.com/hc/en-us/articles/4418360815634-84-42-Various-improvements-for-Flows-Omni-and-the-renewed-Outbound 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/4419904576274-Chatbot-Studio-API-Documentation 2024-07-09T09:49:35Z https://support.leaddesk.com/hc/en-us/articles/4419955249170-Analytics-ABC-How-to-interpret-Analytics 2024-07-09T09:32:07Z https://support.leaddesk.com/hc/en-us/articles/4419966938642-Does-LeadDesk-Chatbot-have-an-API 2024-07-09T09:48:37Z https://support.leaddesk.com/hc/en-us/articles/4419994257938-Saving-information-from-a-conversation-and-forwarding-as-an-email 2024-09-04T12:58:22Z https://support.leaddesk.com/hc/en-us/articles/4420016421906-Does-Chatbot-use-cookies 2024-11-20T08:23:33Z https://support.leaddesk.com/hc/en-us/articles/4423213306770-Different-Action-types 2024-09-05T06:01:58Z https://support.leaddesk.com/hc/en-us/articles/4423292640530-What-is-a-trigger 2024-09-04T12:58:22Z https://support.leaddesk.com/hc/en-us/articles/4423302243986-How-does-Chatbot-know-what-to-reply 2024-10-17T10:34:00Z https://support.leaddesk.com/hc/en-us/articles/4423374843666-What-is-an-intent 2024-09-04T12:58:22Z https://support.leaddesk.com/hc/en-us/articles/4425298658834-Educating-your-chatbot-with-unanswered-messages 2024-10-14T13:55:21Z https://support.leaddesk.com/hc/en-us/articles/4425313096338-How-do-Necessary-Conditions-work 2024-09-04T12:58:22Z https://support.leaddesk.com/hc/en-us/articles/4425362218514-How-to-make-chatbot-reply-more-intelligently 2024-09-04T12:58:22Z https://support.leaddesk.com/hc/en-us/articles/4425730466834-Does-Chatbot-Studio-have-different-user-roles 2024-10-11T10:44:35Z https://support.leaddesk.com/hc/en-us/articles/4437644295954-How-to-use-buttons-in-your-chatbot 2024-09-04T12:58:22Z https://support.leaddesk.com/hc/en-us/articles/4438523630354-Different-intent-types 2024-09-04T12:58:22Z https://support.leaddesk.com/hc/en-us/articles/4438676119314-How-to-measure-your-chatbot-s-performance 2024-07-10T08:11:22Z https://support.leaddesk.com/hc/en-us/articles/4438794103314-Arrange-buttons-in-your-chatbot-s-intent 2024-09-04T12:58:22Z https://support.leaddesk.com/hc/en-us/articles/4443308338322-Giving-different-responses-outside-opening-hours 2024-09-04T12:58:22Z https://support.leaddesk.com/hc/en-us/articles/4443600397970-How-to-create-and-use-variables-in-your-chatbot 2024-10-03T13:15:14Z https://support.leaddesk.com/hc/en-us/articles/4443707330962-How-to-export-your-chatbot-analytics 2024-07-09T09:30:48Z https://support.leaddesk.com/hc/en-us/articles/4443727681170-How-to-recognise-and-fix-false-positives-in-your-chatbot 2024-10-22T12:31:05Z https://support.leaddesk.com/hc/en-us/articles/4443907198994-How-to-add-or-remove-Categories-for-your-chatbot-in-Chatbot-Studio 2024-08-07T11:54:22Z https://support.leaddesk.com/hc/en-us/articles/4457162823058-84-43-Access-for-team-leaders-to-inbound-settings-and-other-improvements 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/4508726224796-Call-robots-Answering-Machine-Detection 2025-09-19T12:52:20Z https://support.leaddesk.com/hc/en-us/articles/4514599395612-More-information-about-OCC 2023-07-28T14:11:40Z https://support.leaddesk.com/hc/en-us/articles/4515467882130-Call-robots-overview 2024-12-30T08:41:19Z https://support.leaddesk.com/hc/en-us/articles/4606646744338-84-44-Improving-the-user-interface-the-API-and-other-areas 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/4625554726684-84-45-Better-browser-support-with-the-new-agent-interface-new-app-version-and-plenty-of-improvements 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/4680413750940-Call-robots-Dialing-modes-and-efficiency 2024-12-30T09:33:24Z https://support.leaddesk.com/hc/en-us/articles/4685755477020-84-46-A-package-of-small-improvements 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/4763031296412-84-48-New-agent-user-interface-released-And-other-nice-improvements 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/4840323637916-84-49-Improvements-for-the-new-agent-user-interface-and-other-nice-improvements 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/4996513835164-84-50-and-the-new-Windows-app-version-9-70 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/5098708479132-84-52-Small-fixes-and-improvements 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/5163601828892-84-54-Fixes-and-improvement-for-agents-using-Outbound-and-admins 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/5631951598364-84-58-Priorities-for-omnichannel-queues-updates-in-the-user-interface-and-many-other-improvements 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/5782659153308-Release-84-59-New-options-for-admins-and-several-small-but-important-fixes 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/5783883775260-Creating-custom-call-reports 2024-11-07T07:06:49Z https://support.leaddesk.com/hc/en-us/articles/5783968610972-Creating-custom-order-reports 2024-11-07T07:06:49Z https://support.leaddesk.com/hc/en-us/articles/5818693022620-Understanding-LeadDesk-browser-notifications 2023-03-20T13:33:55Z https://support.leaddesk.com/hc/en-us/articles/5819229454108-Enabling-LeadDesk-browser-notifications 2024-04-23T13:13:44Z https://support.leaddesk.com/hc/en-us/articles/5886328123804-Release-notes-r84-60-Improved-Overview-for-Omni-queues 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/5936327804572-Checking-your-call-history-in-Talk 2026-01-30T10:14:58Z https://support.leaddesk.com/hc/en-us/articles/5958632635292-Understanding-phone-number-mandates 2025-08-19T12:36:46Z https://support.leaddesk.com/hc/en-us/articles/5959341497372-Making-a-call-with-Talk 2026-01-30T10:14:58Z https://support.leaddesk.com/hc/en-us/articles/5960135572252-Changing-your-status-in-Talk 2026-01-30T10:14:58Z https://support.leaddesk.com/hc/en-us/articles/5961160587676-Checking-your-colleagues-availability-in-Talk 2026-01-30T10:14:58Z https://support.leaddesk.com/hc/en-us/articles/5961926291996-Buying-phone-numbers 2025-05-08T07:28:02Z https://support.leaddesk.com/hc/en-us/articles/5962238931612-Using-the-Phonebook-in-Talk 2026-01-30T10:14:58Z https://support.leaddesk.com/hc/en-us/articles/5999873560988-Receiving-calls-in-Talk 2026-01-30T10:14:58Z https://support.leaddesk.com/hc/en-us/articles/6100665000860-Release-notes-r84-64-Welcome-to-the-new-welcome 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/6190717640860-Release-notes-r84-65-and-Calendar-updates 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/6230597959708-Creating-inbound-flows 2025-01-02T11:59:49Z https://support.leaddesk.com/hc/en-us/articles/6242200030620-Applet-descriptions-for-call-flows 2024-12-31T14:15:03Z https://support.leaddesk.com/hc/en-us/articles/6269319367836-Examples-of-flows 2024-12-31T14:15:03Z https://support.leaddesk.com/hc/en-us/articles/6343234266652-Using-reports-in-Admin 2024-11-07T07:06:49Z https://support.leaddesk.com/hc/en-us/articles/6356320407324-Reports-Inbound-assignment-report-messages 2024-11-07T07:06:49Z https://support.leaddesk.com/hc/en-us/articles/6384853061276-Release-notes-r84-67 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/6395906308380-Which-LeadDesk-am-I-using 2022-11-08T09:32:18Z https://support.leaddesk.com/hc/en-us/articles/6499252549404-Release-notes-r84-68-Single-sign-on-forwarding-attachments-and-other-stories 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/6547581956380-Resetting-your-password 2022-11-08T09:31:38Z https://support.leaddesk.com/hc/en-us/articles/6575098778268-r84-69-Sticky-buttons-and-more-control-of-omni-channel-queues 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/6693241199132-Release-notes-r84-70 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/6709552175772-Applet-descriptions-for-message-flows 2025-05-16T10:41:47Z https://support.leaddesk.com/hc/en-us/articles/6723607112732-Adding-editing-and-deleting-activities 2026-03-31T07:09:38Z https://support.leaddesk.com/hc/en-us/articles/6750688548124-LeadDesk-application-or-browser-General-Troubleshooting 2022-11-25T12:44:34Z https://support.leaddesk.com/hc/en-us/articles/6772889967260-Overview-of-the-Contacts-page 2026-03-31T06:40:35Z https://support.leaddesk.com/hc/en-us/articles/6777827581340-Preparing-a-contact-list-file-for-upload 2026-03-31T06:41:24Z https://support.leaddesk.com/hc/en-us/articles/6816042167708-What-are-projects-and-campaigns 2024-12-23T09:41:23Z https://support.leaddesk.com/hc/en-us/articles/6817699340444-What-is-Omni 2024-03-22T08:20:08Z https://support.leaddesk.com/hc/en-us/articles/6822430096668-What-is-a-sponsor 2024-04-23T08:59:57Z https://support.leaddesk.com/hc/en-us/articles/6857503722908-What-is-an-office 2024-04-23T08:46:52Z https://support.leaddesk.com/hc/en-us/articles/6858949496476-What-are-Admins-Agents-Teamleaders-Managers-and-Sponsors 2024-12-23T09:44:48Z https://support.leaddesk.com/hc/en-us/articles/6863734379804-Understanding-Agent-activities 2024-03-22T08:20:08Z https://support.leaddesk.com/hc/en-us/articles/6889125413916-What-are-results-and-outcomes 2024-04-23T08:44:34Z https://support.leaddesk.com/hc/en-us/articles/6900111324060-What-are-queues-and-flows 2024-03-22T08:20:08Z https://support.leaddesk.com/hc/en-us/articles/6903727662492-What-is-the-manuscript-tool 2024-04-23T09:01:44Z https://support.leaddesk.com/hc/en-us/articles/6913390012060-Reports-SMS-Email-Sending 2024-11-07T07:06:49Z https://support.leaddesk.com/hc/en-us/articles/6919376929436-Highway-Leads-API 2022-12-09T14:34:58Z https://support.leaddesk.com/hc/en-us/articles/6973314344604-Understanding-call-rounds-waiting-periods-and-calling-modes 2024-12-23T09:49:41Z https://support.leaddesk.com/hc/en-us/articles/6986605770268-Reports-New-inbound-assignment-report 2024-11-07T07:06:49Z https://support.leaddesk.com/hc/en-us/articles/6989169008796-Reports-Inbound-agent-report 2024-11-07T07:06:49Z https://support.leaddesk.com/hc/en-us/articles/7024674119324-Release-notes-r84-72-and-Windows-application-r9-80 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/7040398311580-Can-I-automatically-remove-dead-contacts 2023-08-02T12:43:14Z https://support.leaddesk.com/hc/en-us/articles/7045338286492-What-happens-when-an-agent-misses-calls 2024-04-25T13:39:54Z https://support.leaddesk.com/hc/en-us/articles/7045791379612-Missed-calls-banning-and-unbanning-agents 2023-03-09T11:22:24Z https://support.leaddesk.com/hc/en-us/articles/7198364264604-Release-notes-r84-73-Contact-ownership 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/7369186118172-Release-notes-r84-74-Improved-blacklist-validation-Outbound-call-dialog-improvements 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/7531146446236-Release-notes-r84-76-Google-SSO-improved-notifications-call-recording-in-Omni 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/7739698556828-Viewing-the-list-of-projects 2025-06-13T12:32:48Z https://support.leaddesk.com/hc/en-us/articles/7741748092188-Activating-and-deactivating-projects 2025-06-13T12:32:48Z https://support.leaddesk.com/hc/en-us/articles/7780831664412-Release-r84-77-Order-states-in-custom-reports-and-other-stories 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/7824051861404-Understanding-Omni-Elements-of-an-Omni-environment 2024-05-02T12:45:10Z https://support.leaddesk.com/hc/en-us/articles/7824381295516-Understanding-Omni-Planning-your-requirements 2024-05-02T13:32:50Z https://support.leaddesk.com/hc/en-us/articles/7824714573852-Activating-Omni 2023-03-31T12:22:37Z https://support.leaddesk.com/hc/en-us/articles/7825726682524-Creating-a-sponsor-for-Omni 2024-05-03T06:54:45Z https://support.leaddesk.com/hc/en-us/articles/7825729445788-Creating-a-sponsor 2026-03-31T07:19:23Z https://support.leaddesk.com/hc/en-us/articles/7826419884956-Creating-an-Office-for-Omni 2023-11-01T14:17:33Z https://support.leaddesk.com/hc/en-us/articles/7826827231388-Creating-an-Office 2026-03-31T07:14:28Z https://support.leaddesk.com/hc/en-us/articles/7827137297564-Creating-contact-lists-for-Omni 2023-11-01T14:21:57Z https://support.leaddesk.com/hc/en-us/articles/7842451566364-Creating-call-ending-reasons 2023-11-02T14:17:20Z https://support.leaddesk.com/hc/en-us/articles/7867299358236-Creating-Projects-for-Omni 2024-05-03T10:08:37Z https://support.leaddesk.com/hc/en-us/articles/7868906327964-Creating-or-updating-agents-for-Omni 2023-11-01T14:16:54Z https://support.leaddesk.com/hc/en-us/articles/7869067711516-Defining-agent-skills-for-Omni 2023-03-22T10:20:55Z https://support.leaddesk.com/hc/en-us/articles/7893548029724-Understanding-Omni-Internal-and-external-email-addresses 2023-12-13T10:58:58Z https://support.leaddesk.com/hc/en-us/articles/7895858060316-Creating-a-message-queue 2025-12-16T11:20:39Z https://support.leaddesk.com/hc/en-us/articles/7922542027036-Release-notes-for-r84-78-plus-Flow-tool-23-7-Calendar-23-7 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/8016070291740-Creating-an-Agent-account 2023-11-13T12:18:44Z https://support.leaddesk.com/hc/en-us/articles/8016665436060-Creating-a-Manager-or-Team-Leader-account 2024-12-31T07:54:46Z https://support.leaddesk.com/hc/en-us/articles/8027636137884-Creating-inbound-routes-for-email 2023-12-13T11:00:37Z https://support.leaddesk.com/hc/en-us/articles/8028036290588-Testing-email 2023-03-22T10:18:42Z https://support.leaddesk.com/hc/en-us/articles/8028328448412-Setting-up-email-forwarding 2023-03-22T10:18:14Z https://support.leaddesk.com/hc/en-us/articles/8028428660892-Specifying-the-sender-address 2026-02-19T14:16:49Z https://support.leaddesk.com/hc/en-us/articles/8028819675804-Email-setup-for-the-Example-company 2023-03-22T10:16:48Z https://support.leaddesk.com/hc/en-us/articles/8029150943132-Setting-up-inbound-SMS-projects-and-queues 2023-03-22T10:16:22Z https://support.leaddesk.com/hc/en-us/articles/8029253804828-Ordering-an-SMS-number 2023-03-31T12:49:06Z https://support.leaddesk.com/hc/en-us/articles/8030841122332-Setting-SMS-sender-details 2023-03-22T10:15:37Z https://support.leaddesk.com/hc/en-us/articles/8031171193500-Setting-up-inbound-calls 2023-03-22T10:04:39Z https://support.leaddesk.com/hc/en-us/articles/8031274655900-Creating-an-inbound-call-queue 2025-12-16T13:49:01Z https://support.leaddesk.com/hc/en-us/articles/8031436986524-Setting-up-an-inbound-route-for-calls 2023-04-04T11:39:06Z https://support.leaddesk.com/hc/en-us/articles/8031438232860-Creating-a-simple-flow 2025-05-16T10:41:47Z https://support.leaddesk.com/hc/en-us/articles/8053329402652-Message-templates-for-Omni 2023-08-10T07:05:33Z https://support.leaddesk.com/hc/en-us/articles/8053559095068-Canned-messages-and-webchat 2023-08-21T13:36:51Z https://support.leaddesk.com/hc/en-us/articles/8053631776540-Creating-email-templates 2023-08-10T07:05:33Z https://support.leaddesk.com/hc/en-us/articles/8056650155548-Creating-SMS-templates 2023-08-10T07:05:33Z https://support.leaddesk.com/hc/en-us/articles/8056750056860-Sending-automated-messages-based-on-templates 2025-01-03T11:43:03Z https://support.leaddesk.com/hc/en-us/articles/8056999169436-Using-canned-messages 2023-08-10T07:05:33Z https://support.leaddesk.com/hc/en-us/articles/8065552246556-Planning-a-flow 2025-05-16T10:41:48Z https://support.leaddesk.com/hc/en-us/articles/8065557830556-About-Flows-Basic-and-Advanced 2025-05-16T10:41:47Z https://support.leaddesk.com/hc/en-us/articles/8066784297372-Creating-flows 2025-05-16T10:41:48Z https://support.leaddesk.com/hc/en-us/articles/8068068595612-Setting-up-webchat 2023-04-05T08:56:27Z https://support.leaddesk.com/hc/en-us/articles/8068418260764-Webchat-Widget-Minimal-version 2023-08-14T07:28:16Z https://support.leaddesk.com/hc/en-us/articles/8068486363164-Webchat-widget-Complete-version 2025-09-19T12:30:57Z https://support.leaddesk.com/hc/en-us/articles/8068689929244-Installing-the-webchat-widget 2025-09-19T12:21:09Z https://support.leaddesk.com/hc/en-us/articles/8084411870236-Release-notes-r84-79-Windows-application-9-81-plus-updates-for-the-API-and-webchat 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/8158185932060-Recording-calls-in-stereo-or-mono 2023-03-22T09:20:16Z https://support.leaddesk.com/hc/en-us/articles/8252772353564-About-Flows-Descriptions-of-applets 2025-05-16T10:41:48Z https://support.leaddesk.com/hc/en-us/articles/8315887907740-Viewing-and-managing-inbound-routes 2025-01-02T07:19:02Z https://support.leaddesk.com/hc/en-us/articles/8325252735644-Creating-inbound-routes-for-calls 2025-01-02T07:19:02Z https://support.leaddesk.com/hc/en-us/articles/8326188534300-Creating-inbound-routes-for-email 2025-01-02T07:19:02Z https://support.leaddesk.com/hc/en-us/articles/8327061392028-Creating-inbound-routes-for-webchat 2025-01-02T07:19:02Z https://support.leaddesk.com/hc/en-us/articles/8327268767516-Release-notes-r84-80-Inbound-route-enhancements 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/8355171948956-Handling-messages-from-contact-forms 2025-05-16T10:41:48Z https://support.leaddesk.com/hc/en-us/articles/8394285057180-Automatic-handling-of-public-callbacks 2025-06-13T12:32:48Z https://support.leaddesk.com/hc/en-us/articles/8412451739932-Sending-messages-to-agents 2026-03-30T10:48:06Z https://support.leaddesk.com/hc/en-us/articles/8413828743836-Logging-out-an-agent 2024-12-23T11:27:33Z https://support.leaddesk.com/hc/en-us/articles/8437954166556-Release-notes-r84-81-Changes-to-VoIP-admin 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/8440491118748-Colour-coding-of-Overview-statistics 2024-08-26T07:52:43Z https://support.leaddesk.com/hc/en-us/articles/8476979576860-Updating-call-information 2024-08-26T07:52:43Z https://support.leaddesk.com/hc/en-us/articles/8495118639772-Updating-order-information 2024-08-26T07:52:43Z https://support.leaddesk.com/hc/en-us/articles/8524269088668-Assigning-VoIP-switches 2026-03-31T08:21:41Z https://support.leaddesk.com/hc/en-us/articles/8549898469148-Data-retention-and-backups 2025-03-21T07:12:23Z https://support.leaddesk.com/hc/en-us/articles/8576964090524-Directing-inbound-calls-to-an-agent-without-a-queue 2025-01-02T07:19:02Z https://support.leaddesk.com/hc/en-us/articles/8588119351580-Reporting-for-Omni 2024-11-07T07:06:49Z https://support.leaddesk.com/hc/en-us/articles/8590496912924-Release-notes-r84-82 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/8593840909724-Working-with-preferred-agent-status 2025-06-13T06:27:37Z https://support.leaddesk.com/hc/en-us/articles/8682345887388-Merging-contacts-in-Omni 2024-04-25T13:39:54Z https://support.leaddesk.com/hc/en-us/articles/8695067976476-Adding-links-pictures-and-videos-in-the-chatbot-replies 2024-09-04T12:58:22Z https://support.leaddesk.com/hc/en-us/articles/8734705594268-Meeting-calendar-overview 2024-12-30T07:53:53Z https://support.leaddesk.com/hc/en-us/articles/8736681463964-Meeting-calendars-in-Admin-creating-meetings-busy-time-and-tasks 2024-12-30T08:21:12Z https://support.leaddesk.com/hc/en-us/articles/8739491540764-Meeting-calendars-in-Admin-updating-and-deleting-activity 2024-08-26T07:52:43Z https://support.leaddesk.com/hc/en-us/articles/8755474735004-Remote-listener 2024-08-26T07:52:43Z https://support.leaddesk.com/hc/en-us/articles/8770135834780-Release-notes-r84-83 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/8865113145500-Creating-and-using-report-shortcuts 2024-11-07T07:06:49Z https://support.leaddesk.com/hc/en-us/articles/8935784163996-Release-notes-Windows-application-9-90-and-r84-84-Omni-notifications-queue-grouping 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/8991751079580-Outcomes-Daily-calling-time-restriction 2025-06-13T12:42:26Z https://support.leaddesk.com/hc/en-us/articles/9001943215004-Adding-a-contact-list-to-a-project 2025-06-13T06:27:37Z https://support.leaddesk.com/hc/en-us/articles/9127981460636-Chatbot-Summer-2023-release-notes 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/9139161144220-Deploying-LeadDesk-Talk-in-Zendesk 2024-06-10T07:41:49Z https://support.leaddesk.com/hc/en-us/articles/9185610979100-Setting-up-Out-of-hours-Chatbot 2023-06-14T07:48:36Z https://support.leaddesk.com/hc/en-us/articles/9203842540316-Defining-a-call-queue-s-opening-hours 2025-01-02T11:07:26Z https://support.leaddesk.com/hc/en-us/articles/9214744143004-Release-r84-85 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/9233357495964-Data-storage-locations 2024-04-22T10:53:12Z https://support.leaddesk.com/hc/en-us/articles/9259357643292-Selecting-calling-methods 2025-06-16T06:51:11Z https://support.leaddesk.com/hc/en-us/articles/9262910772124-Contact-settings-in-projects 2025-06-16T06:54:57Z https://support.leaddesk.com/hc/en-us/articles/9291430308892-Using-queue-groups 2025-01-02T07:19:02Z https://support.leaddesk.com/hc/en-us/articles/9301538137500-Callback-settings-in-projects 2025-06-16T07:46:50Z https://support.leaddesk.com/hc/en-us/articles/9302354723228-Predictive-dialer-settings-in-projects 2025-06-16T07:54:10Z https://support.leaddesk.com/hc/en-us/articles/9302471492764-Meeting-calendar-setting-in-projects 2025-06-13T06:27:37Z https://support.leaddesk.com/hc/en-us/articles/9305150414620-Inbound-settings-for-outbound-projects 2025-06-13T06:27:37Z https://support.leaddesk.com/hc/en-us/articles/9341735035804-Recording-settings-in-projects 2025-06-13T06:27:37Z https://support.leaddesk.com/hc/en-us/articles/9347970539164-Creating-a-new-outbound-project 2025-06-16T12:35:11Z https://support.leaddesk.com/hc/en-us/articles/9348298101532-Creating-a-new-inbound-project 2025-06-16T12:45:55Z https://support.leaddesk.com/hc/en-us/articles/9348949559068-Phone-number-mandates-for-Spain 2023-06-27T06:59:11Z https://support.leaddesk.com/hc/en-us/articles/9357106760860-Phone-number-mandates-for-the-Netherlands-Belgium 2025-01-10T12:25:34Z https://support.leaddesk.com/hc/en-us/articles/9357193503388-Phone-number-mandates-for-Denmark 2023-06-27T06:59:11Z https://support.leaddesk.com/hc/en-us/articles/9357198755996-Phone-number-mandates-for-Norway 2023-06-27T06:59:11Z https://support.leaddesk.com/hc/en-us/articles/9357250007068-Phone-number-mandates-for-Germany 2023-06-27T06:59:11Z https://support.leaddesk.com/hc/en-us/articles/9357273620508-Phone-number-mandates-for-Sweden 2023-06-27T06:59:11Z https://support.leaddesk.com/hc/en-us/articles/9357286626076-Phone-number-mandates-for-France 2023-06-27T06:59:11Z https://support.leaddesk.com/hc/en-us/articles/9359774510364-Optional-settings-for-projects 2025-06-16T07:34:09Z https://support.leaddesk.com/hc/en-us/articles/9377840465052-B2B-settings-for-projects 2025-06-13T06:27:37Z https://support.leaddesk.com/hc/en-us/articles/9378728025756-Managing-B2B-company-statuses 2025-06-13T12:32:48Z https://support.leaddesk.com/hc/en-us/articles/9378765097116-Deploying-LeadDesk-Talk-in-Salesforce 2025-02-05T08:19:21Z https://support.leaddesk.com/hc/en-us/articles/9379272852892-Deploying-LeadDesk-Talk-in-Hubspot 2024-06-10T06:10:52Z https://support.leaddesk.com/hc/en-us/articles/9379359696540-General-information-for-projects 2025-06-13T06:27:37Z https://support.leaddesk.com/hc/en-us/articles/9392134181532-Zendesk-call-flow-voice 2023-06-29T12:48:11Z https://support.leaddesk.com/hc/en-us/articles/9394038613404-Talk-call-results-and-SMS 2026-01-30T10:14:58Z https://support.leaddesk.com/hc/en-us/articles/9394221542428-Talk-for-Zendesk-agents 2023-06-30T09:26:34Z https://support.leaddesk.com/hc/en-us/articles/9402728533788-Audio-and-recording-control-buttons 2026-01-30T10:14:58Z https://support.leaddesk.com/hc/en-us/articles/9403125372060-Talk-for-Salesforce-agents 2023-08-07T09:32:00Z https://support.leaddesk.com/hc/en-us/articles/9403213550108-Creating-editing-and-deleting-order-states 2025-06-13T12:32:48Z https://support.leaddesk.com/hc/en-us/articles/9406701805980-Salesforce-call-flow-voice 2023-06-30T12:23:18Z https://support.leaddesk.com/hc/en-us/articles/9406802216732-Hubspot-call-flow-voice 2024-10-07T06:44:37Z https://support.leaddesk.com/hc/en-us/articles/9407452824092-Talk-for-Hubspot-agents 2024-10-04T13:55:45Z https://support.leaddesk.com/hc/en-us/articles/9448834333468-Blacklists-Viewing-your-blacklists 2026-03-31T06:46:12Z https://support.leaddesk.com/hc/en-us/articles/9449958508444-Blacklists-Adding-editing-and-deleting-a-blacklist-number-in-Admin 2026-03-31T06:49:32Z https://support.leaddesk.com/hc/en-us/articles/9451109684124-Blacklists-Allowing-agents-to-add-numbers-to-a-blacklist 2026-03-31T06:50:21Z https://support.leaddesk.com/hc/en-us/articles/9459204770460-Blacklists-Uploading-a-blacklist-file 2026-03-31T06:46:45Z https://support.leaddesk.com/hc/en-us/articles/9477964225564-Contact-Management-Creating-a-contact-list-of-all-contacts-from-the-same-city 2026-03-31T06:44:41Z https://support.leaddesk.com/hc/en-us/articles/9479834775068-Contact-Management-Moving-contacts-based-on-outcome-and-products-bought 2026-03-31T06:43:48Z https://support.leaddesk.com/hc/en-us/articles/9493982480028-What-can-a-contact-card-contain 2023-07-07T12:58:32Z https://support.leaddesk.com/hc/en-us/articles/9530117223452-Products-overview 2023-08-01T10:59:35Z https://support.leaddesk.com/hc/en-us/articles/9549177416732-Manuscript-tool-creating-manuscripts 2024-12-31T13:15:44Z https://support.leaddesk.com/hc/en-us/articles/9563536918812-Release-r84-87-Summer-release 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/9566465186460-Click-to-dial-options 2026-01-30T10:14:58Z https://support.leaddesk.com/hc/en-us/articles/9575614144412-Creating-message-templates-for-SMS-Order-Confirmation 2026-03-31T08:20:51Z https://support.leaddesk.com/hc/en-us/articles/9575637182108-Setting-up-SMS-order-confirmation 2025-06-13T12:32:48Z https://support.leaddesk.com/hc/en-us/articles/9594417430172-Integrations-for-your-projects 2023-07-18T13:32:10Z https://support.leaddesk.com/hc/en-us/articles/9623211821340-Integrations-Before-the-call 2023-07-18T13:32:10Z https://support.leaddesk.com/hc/en-us/articles/9624358862748-Integrations-During-the-call 2025-01-03T14:15:18Z https://support.leaddesk.com/hc/en-us/articles/9635738454428-Integrations-After-the-call 2023-07-18T13:32:10Z https://support.leaddesk.com/hc/en-us/articles/9649432332060-Creating-an-inbound-call-queue 2025-01-02T07:19:02Z https://support.leaddesk.com/hc/en-us/articles/9654301309980-Creating-an-inbound-message-queue-for-Omni-email-SMS-chat 2025-01-02T07:19:02Z https://support.leaddesk.com/hc/en-us/articles/9681543511068-Message-templates-canned-messages 2024-01-16T13:56:41Z https://support.leaddesk.com/hc/en-us/articles/9682552714652-Message-templates-email-templates 2026-03-31T08:12:42Z https://support.leaddesk.com/hc/en-us/articles/9682864576156-Message-templates-SMS-templates 2026-03-31T07:44:55Z https://support.leaddesk.com/hc/en-us/articles/9683907810716-Message-templates-calendar-emails 2026-03-31T08:14:54Z https://support.leaddesk.com/hc/en-us/articles/9801775021980-Manuscript-tool-viewing-and-editing-manuscript-responses 2024-12-31T13:29:59Z https://support.leaddesk.com/hc/en-us/articles/9807551493148-Meeting-calendars-meeting-events 2023-08-01T11:05:24Z https://support.leaddesk.com/hc/en-us/articles/9808091339292-Meeting-calendars-message-templates 2023-08-01T10:59:55Z https://support.leaddesk.com/hc/en-us/articles/9839122746140-How-do-I-make-the-use-of-Single-Sign-On-SSO-mandatory-for-users 2025-01-07T08:20:11Z https://support.leaddesk.com/hc/en-us/articles/9839682598684-What-does-this-error-message-mean 2023-08-02T12:43:14Z https://support.leaddesk.com/hc/en-us/articles/9848980459804-Release-r84-88-Reinstate-Google-SSO 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/9855787744156-Release-r84-89 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/9917963419932-Adding-public-names-to-intents 2024-09-04T12:58:22Z https://support.leaddesk.com/hc/en-us/articles/9938201007388-Setting-up-answer-suggestions 2024-09-04T12:58:22Z https://support.leaddesk.com/hc/en-us/articles/9998370405148-Choosing-which-queues-to-serve 2025-05-16T10:39:58Z https://support.leaddesk.com/hc/en-us/articles/10101709269660-Sending-customers-back-to-Chatbot 2025-01-02T09:10:43Z https://support.leaddesk.com/hc/en-us/articles/10202342298652-OCC-Keyboard-shortcuts 2025-05-16T10:39:58Z https://support.leaddesk.com/hc/en-us/articles/10402577901852-Release-notes-r84-90-91-exit-confirmation-transfer-to-queues-changes-to-sessions 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/10479138309916-Release-notes-r84-92-r84-93 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/10582107700892-What-is-Stagelight 2025-01-07T07:53:29Z https://support.leaddesk.com/hc/en-us/articles/10597725638684-Grouping-filtering-and-sorting-in-Stagelight 2025-01-07T08:01:18Z https://support.leaddesk.com/hc/en-us/articles/10714531444764-Release-notes-r84-94-and-hotfix-r84-95 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/10731658808220-Follow-release-notes-for-the-latest-updates 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/10862004448668-Using-the-History-page 2024-04-25T13:39:54Z https://support.leaddesk.com/hc/en-us/articles/10924984610844-Understanding-sessions-and-preferred-agent-status 2024-02-12T12:55:39Z https://support.leaddesk.com/hc/en-us/articles/10976374440604-Enabling-call-feedback 2025-06-13T12:32:48Z https://support.leaddesk.com/hc/en-us/articles/10977174471324-Leaving-call-feedback 2024-07-01T11:30:03Z https://support.leaddesk.com/hc/en-us/articles/11118835635228-Release-notes-r84-96 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/11125512745756-Interface-language-updates 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/11227063795484-What-are-skills 2024-03-22T08:20:08Z https://support.leaddesk.com/hc/en-us/articles/11283393524636-Reviewing-voice-receipts 2024-08-26T07:52:43Z https://support.leaddesk.com/hc/en-us/articles/11286397804828-Using-the-Reply-applet 2025-05-16T10:41:48Z https://support.leaddesk.com/hc/en-us/articles/11420628071964-Release-notes-r84-97-Multiple-voice-receipts-in-Outbound 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/11456498395548-Unread-messages 2024-04-25T13:39:54Z https://support.leaddesk.com/hc/en-us/articles/11548824561564-Using-timed-intents 2024-09-04T12:58:22Z https://support.leaddesk.com/hc/en-us/articles/11564438381980-Contact-lists-in-Omni 2023-12-04T07:53:53Z https://support.leaddesk.com/hc/en-us/articles/11720851814940-Using-the-Timing-applet-to-set-opening-hours-and-public-holidays 2025-01-02T07:19:02Z https://support.leaddesk.com/hc/en-us/articles/11726785887132-Release-notes-r84-98-Improved-Timing-applet-in-flows-Unread-messages-in-Omni 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/11994475105308-Listening-to-calls-in-Stagelight 2024-02-08T14:04:31Z https://support.leaddesk.com/hc/en-us/articles/11995150206620-Voice-receipt-indicator-in-Stagelight 2025-01-07T08:05:28Z https://support.leaddesk.com/hc/en-us/articles/11995209536796-Wrapup-indicator-in-Stagelight 2025-01-07T08:07:15Z https://support.leaddesk.com/hc/en-us/articles/12095153824540-Release-notes-r84-99 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/12136732908828-Creating-a-conference-call 2024-04-25T13:39:54Z https://support.leaddesk.com/hc/en-us/articles/12224055859100-Duplicating-flows 2024-12-31T14:15:03Z https://support.leaddesk.com/hc/en-us/articles/12241782075548-Release-notes-24-3-Talk-the-Talk 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/de/articles/12344758628252-E-Mails-mit-LeadDesk-versenden 2024-01-25T08:55:22Z https://support.leaddesk.com/hc/en-us/articles/12345793407900-Release-24-4-Multiple-project-web-addresses-for-Omni-projects 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/12402841199132-Handling-emails 2024-05-08T13:47:46Z https://support.leaddesk.com/hc/en-us/articles/12419417027356-Other-ways-to-send-an-email 2024-04-25T13:39:54Z https://support.leaddesk.com/hc/en-us/articles/12496906842140-Release-notes-24-6 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/12556877611804-Allowing-Team-Leaders-and-Managers-to-listen-to-calls-in-Stagelight 2025-01-07T07:09:52Z https://support.leaddesk.com/hc/en-us/articles/12572168471452-Single-sign-on-SSO-for-LeadDesk 2024-03-19T09:00:32Z https://support.leaddesk.com/hc/en-us/articles/12641483535260-Conversations 2025-12-01T11:20:13Z https://support.leaddesk.com/hc/en-us/articles/12699873196444-Release-notes-24-7-Queue-overflows-and-improved-contact-history-for-Omni 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/12754101378460-Applying-agent-capacity-rules 2024-02-26T08:48:47Z https://support.leaddesk.com/hc/en-us/articles/12755646362268-Managing-agent-capacity 2025-01-02T07:19:02Z https://support.leaddesk.com/hc/en-us/articles/12755653101084-Creating-agent-capacity-rules 2025-01-02T07:19:02Z https://support.leaddesk.com/hc/en-us/articles/12771686991516-Release-notes-24-8-Agent-capacity-rules-for-Omni 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/12775313527580-Creating-an-inbound-route-for-Facebook-Messenger 2025-01-02T07:19:02Z https://support.leaddesk.com/hc/en-us/articles/12864109143964-Searching-for-conversations-or-people 2024-04-25T13:39:54Z https://support.leaddesk.com/hc/en-us/articles/12915003042972-Release-notes-24-11 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/12927014112668-Analyst-AI 2024-11-07T07:06:49Z https://support.leaddesk.com/hc/en-us/articles/13024264527004-Integrations-explained 2024-12-23T10:12:07Z https://support.leaddesk.com/hc/en-us/articles/13056258417564-Windows-application-release-10-0 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/13165017930396-Release-notes-release-24-13-24-14-New-notification-center-in-Outbound-Away-reasons-in-Stagelight-and-more 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/13196736867484-Understanding-the-AI-Dialer 2024-09-12T09:55:54Z https://support.leaddesk.com/hc/en-us/articles/13543147272476-Release-notes-24-16-New-formatting-options-in-email-Notifications-before-sending-AI-Transcriber-in-Beta 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/13552778962460-Using-the-AI-Transcriber 2025-06-26T12:53:26Z https://support.leaddesk.com/hc/en-us/articles/13650610410524-AI-Call-Summary-Report 2025-09-11T12:03:56Z https://support.leaddesk.com/hc/en-us/articles/13658970626076-Release-notes-24-17-and-24-18-Don-t-sleep-on-snoozing-in-Omni 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/13692463930140-Which-agent-gets-the-next-call-or-message 2024-04-25T13:39:54Z https://support.leaddesk.com/hc/en-us/articles/13694789740316-Handling-a-call 2024-04-25T13:39:54Z https://support.leaddesk.com/hc/en-us/articles/13710203797532-Picking-emails-from-the-queue 2024-04-25T13:39:54Z https://support.leaddesk.com/hc/en-us/articles/13753990227100-Making-and-managing-callbacks 2024-07-01T11:30:03Z https://support.leaddesk.com/hc/en-us/articles/13759992186524-Calling-methods 2025-05-07T12:31:07Z https://support.leaddesk.com/hc/en-us/articles/13805034847004-Snoozing-conversations 2024-06-12T08:16:30Z https://support.leaddesk.com/hc/en-us/articles/14142739619612-Release-notes-24-22 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/14207633565596-Troubleshooting-LeadDesk-Windows-application-crashes 2024-05-30T07:44:08Z https://support.leaddesk.com/hc/en-us/articles/14211165316124-Windows-application-release-10-01 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/14229988601628-Message-templates-Note-templates 2026-03-31T07:09:01Z https://support.leaddesk.com/hc/en-us/articles/14241803519004-Categories 2026-03-31T07:07:50Z https://support.leaddesk.com/hc/en-us/articles/14245250490524-Note-categories 2026-03-31T07:07:07Z https://support.leaddesk.com/hc/en-us/articles/14246743367708-Using-note-categories 2025-10-24T09:17:28Z https://support.leaddesk.com/hc/en-us/articles/14329658775836-Release-notes-24-24 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/14390990281500-Troubleshooting-unexpected-behaviour-in-the-interface 2024-06-10T10:45:26Z https://support.leaddesk.com/hc/en-us/articles/14459746931740-How-the-robots-deal-with-invalid-numbers 2024-06-14T08:10:22Z https://support.leaddesk.com/hc/en-us/articles/14507783594012-Troubleshooting-What-settings-need-to-be-correct-for-an-agent-to-take-an-incoming-call 2024-06-18T09:49:20Z https://support.leaddesk.com/hc/en-us/articles/14507931026204-Troubleshooting-voice-routing-problems 2024-06-18T09:49:44Z https://support.leaddesk.com/hc/en-us/articles/14544568439708-Release-notes-for-Chatbot-Studio-release-24-26 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/14624156650908-Creating-orders 2026-02-05T12:29:41Z https://support.leaddesk.com/hc/en-us/articles/14714175110044-Voice-mail-settings 2024-07-01T11:30:03Z https://support.leaddesk.com/hc/en-us/articles/14717778036892-Installing-the-LeadDesk-Talk-click-to-dial-extension-in-Windows-11 2024-10-17T08:49:42Z https://support.leaddesk.com/hc/en-us/articles/14883449716892-How-to-use-scenarios-to-get-an-overview-of-your-chatbot 2024-09-05T06:20:42Z https://support.leaddesk.com/hc/en-us/articles/15255748483100-Release-notes-24-31 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/15278309420700-Viewing-analytics-for-business-hours 2024-08-06T12:38:07Z https://support.leaddesk.com/hc/en-us/articles/15334050360220-What-are-the-differences-between-Necessary-Conditions-and-Triggers 2024-09-04T12:58:22Z https://support.leaddesk.com/hc/en-us/articles/15336537774236-Adding-queries-and-variants-for-queries 2024-09-04T12:58:22Z https://support.leaddesk.com/hc/en-us/articles/15364988596636-Using-keyword-triggers 2024-09-04T12:58:22Z https://support.leaddesk.com/hc/en-us/articles/15528662899484-The-new-History-view 2025-08-22T09:45:49Z https://support.leaddesk.com/hc/en-us/articles/15528829085212-The-new-conversation-view 2025-08-22T09:45:49Z https://support.leaddesk.com/hc/en-us/articles/15531038378652-Working-with-categories 2025-08-22T09:45:49Z https://support.leaddesk.com/hc/en-us/articles/15636640744092-Release-notes-24-36-Keep-mic-active-setting-updated-send-messages-dialog 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/15694371280668-Action-Ask-feedback 2024-09-04T12:58:22Z https://support.leaddesk.com/hc/en-us/articles/15696093722524-Action-Validate-input 2024-09-04T12:58:22Z https://support.leaddesk.com/hc/en-us/articles/15697948878620-Action-Follow-up 2024-09-04T12:58:22Z https://support.leaddesk.com/hc/en-us/articles/15734459255708-Action-End-chat 2024-09-04T12:58:22Z https://support.leaddesk.com/hc/en-us/articles/15736878216988-Action-Transfer-chat 2024-09-04T12:58:22Z https://support.leaddesk.com/hc/en-us/articles/15863804912028-Top-5-customisation-options-for-the-webchat-widget 2024-09-13T09:00:22Z https://support.leaddesk.com/hc/en-us/articles/15887740108828-LeadDesk-dialing-modes-compared 2024-09-18T11:50:58Z https://support.leaddesk.com/hc/en-us/articles/15939845227676-Synchronising-calendar-with-Google-or-Outlook 2025-01-20T14:19:41Z https://support.leaddesk.com/hc/en-us/articles/16108404624796-Release-notes-24-40-and-24-41 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/16114181515292-Working-with-waiting-periods 2025-06-13T06:27:37Z https://support.leaddesk.com/hc/en-us/articles/16442241987740-Associating-phone-numbers-with-the-LeadDesk-Windows-application 2024-10-18T13:38:53Z https://support.leaddesk.com/hc/en-us/articles/16499727910300-Using-the-Conversations-page-to-review-Chatbot-conversations 2024-10-22T12:40:45Z https://support.leaddesk.com/hc/en-us/articles/16533598252444-Access-rights-for-agents-and-projects 2024-12-30T11:28:31Z https://support.leaddesk.com/hc/en-us/articles/16549973239452-Release-notes-24-44-Omni-conference-calls-logging-out-Admins-improved-API-information 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/16651669322268-Software-update-of-TMG 2026-03-06T14:29:45Z https://support.leaddesk.com/hc/en-us/articles/16860758684444-Release-notes-24-48 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/17105125235612-Release-notes-Chatbot-Studio 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/17255580937244-Release-notes-24-49-Update-to-Access-Rights 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/17275249936028-Deleting-variables 2024-12-13T06:59:05Z https://support.leaddesk.com/hc/en-us/articles/17354506448924-Deleting-scenarios 2024-12-13T06:58:38Z https://support.leaddesk.com/hc/en-us/articles/17379098092828-Configuring-a-generative-AI-LLM-chatbot 2024-12-13T06:58:18Z https://support.leaddesk.com/hc/en-us/articles/17404503927708-Activating-AI-Transcriber-for-your-projects 2025-06-13T06:27:37Z https://support.leaddesk.com/hc/en-us/articles/17404996312988-Upgrading-the-AI-Transcriber 2024-12-16T09:57:42Z https://support.leaddesk.com/hc/en-us/articles/17456200092188-Release-notes-24-50-AI-Transcriber-launch 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/17506759512476-Troubleshooting-audio-problems-in-Windows-11 2024-12-23T08:05:30Z https://support.leaddesk.com/hc/en-us/articles/17832235467548-Where-can-I-find-more-about-LeadDesk-s-API 2025-05-05T09:59:21Z https://support.leaddesk.com/hc/en-us/articles/17838478242844-Release-notes-Calendar-25-2 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/17839272842524-Release-notes-25-3 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/17965333088924-Managing-inbound-calls-for-Outbound-agents 2025-01-24T13:44:12Z https://support.leaddesk.com/hc/en-us/articles/18018952058012-Release-notes-25-4 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/18202231087388-Release-notes-25-5 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/18311613822492-Release-notes-25-6-Outbound-project-emails 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/18352246507676-Playing-an-announcement-when-a-call-is-picked-up 2025-05-16T10:41:48Z https://support.leaddesk.com/hc/en-us/articles/18466368700316-Setting-outbound-email-addresses-for-Outbound-agents 2025-02-13T14:29:49Z https://support.leaddesk.com/hc/en-us/articles/18539997315868-Employment-information-and-active-and-inactive-accounts 2025-02-17T11:52:08Z https://support.leaddesk.com/hc/en-us/articles/18554472860956-Release-notes-25-8-Unanswered-calls 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/18557734697372-Outcomes-Consecutive-unanswered-calls 2025-06-13T08:16:06Z https://support.leaddesk.com/hc/en-us/articles/18677384764060-Release-notes-25-10 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/18678184080284-Release-notes-Windows-application-10-2 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/18789766776348-End-of-life-REST-API-v1 2025-03-05T11:26:18Z https://support.leaddesk.com/hc/en-us/articles/18808791878044-New-LeadDesk-Windows-Application-Beta 2025-03-04T13:55:21Z https://support.leaddesk.com/hc/en-us/articles/18833968907292-Release-notes-version-10-23-and-10-24 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/19046709310492-Release-notes-25-11 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/19049095959836-Release-notes-version-10-25 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/19070122203036-Webchat-widget-Clearing-conversation-data 2025-03-20T10:28:29Z https://support.leaddesk.com/hc/en-us/articles/19304921890588-Release-notes-25-13 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/19385438317980-Release-notes-10-26-updated 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/19473450683932-Calls-stop-working-for-Bluetooth-headsets-in-Windows-11 2025-04-09T11:45:48Z https://support.leaddesk.com/hc/en-us/articles/19558784001948-Talk-handling-inbound-and-robot-calls 2026-01-30T10:14:58Z https://support.leaddesk.com/hc/en-us/articles/19560453324828-Release-notes-25-16-Talk-and-inbound-robot-calls 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/19622755985052-Managing-a-project-s-outcomes-with-ProjectFlow 2025-06-16T13:12:28Z https://support.leaddesk.com/hc/en-us/articles/19684642562204-Changes-to-the-interface-for-handling-calls-in-Omni 2025-10-24T09:31:53Z https://support.leaddesk.com/hc/en-us/articles/19723046314908-Release-notes-25-17 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/19863188165788-Release-notes-10-27 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/19898673999516-Where-can-I-find-out-more-about-setting-up-my-LeadDesk-environment 2025-05-05T11:25:28Z https://support.leaddesk.com/hc/en-us/articles/20046042521756-Release-notes-10-28-Remove-call-dialog-Improved-conference-call 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/20046433300764-Changes-to-the-conference-call-interface 2025-10-24T09:04:10Z https://support.leaddesk.com/hc/en-us/articles/20060615632028-Creating-keyboard-shortcuts-for-Omni 2025-10-24T08:24:35Z https://support.leaddesk.com/hc/en-us/articles/20104581404956-Release-notes-25-21 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/20158225923228-Release-notes-10-29 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/20263134090012-Outbound-number-settings 2026-01-13T13:29:51Z https://support.leaddesk.com/hc/en-us/articles/20311813549468-LeadDesk-Widget-Accessibility-Statement 2025-05-28T13:39:48Z https://support.leaddesk.com/hc/fi/articles/20311813549468-LeadDesk-Widget-Saavutettavuusseloste 2025-05-28T13:39:48Z https://support.leaddesk.com/hc/en-us/articles/20381592881564-Recording-project-greetings 2025-10-24T08:58:53Z https://support.leaddesk.com/hc/en-us/articles/20388091463580-Managing-agents-project-greetings 2025-10-24T09:00:57Z https://support.leaddesk.com/hc/en-us/articles/20405306751772-Release-notes-10-30-Project-specific-greetings 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/20408335069468-Working-with-robot-calls 2025-06-11T12:56:12Z https://support.leaddesk.com/hc/en-us/articles/20449538987420-Release-notes-25-24-Private-callback-reminders 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/20686730128668-Release-notes-10-31 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/20752272501148-Using-the-Snoozed-tab 2025-10-24T09:28:09Z https://support.leaddesk.com/hc/en-us/articles/20772586334236-Creating-webchat-welcome-messages 2025-10-24T09:34:36Z https://support.leaddesk.com/hc/en-us/articles/20793631243804-Outcomes-Projects-with-no-outcomes 2026-01-08T13:22:03Z https://support.leaddesk.com/hc/en-us/articles/20833910086684-AI-Knowledgebase 2025-10-10T06:56:05Z https://support.leaddesk.com/hc/en-us/articles/21023796173340-Release-notes-11-1 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/21554732644892-Do-Not-Call 2026-03-31T06:39:34Z https://support.leaddesk.com/hc/en-us/articles/21577422582428-Setting-up-multi-factor-authentication-MFA-for-a-user 2025-10-31T09:22:05Z https://support.leaddesk.com/hc/en-us/articles/21835769338268-Changes-to-release-numbering 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/21859692978972-Release-notes-25-36 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/21867113700764-Logging-in-with-multi-factor-authentication-MFA 2025-12-01T11:43:55Z https://support.leaddesk.com/hc/en-us/articles/21889066160540-Changes-for-Omni 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/22018480033436-Using-the-linear-view 2025-09-03T12:00:31Z https://support.leaddesk.com/hc/en-us/articles/22159201090076-Troubleshooting-e-mails-not-being-sent-arriving 2025-10-15T08:25:15Z https://support.leaddesk.com/hc/en-us/articles/22159224976156-Settings-required-for-email-SPF-DKIM-DMARC 2025-10-15T08:23:37Z https://support.leaddesk.com/hc/en-us/articles/22373246322204-Release-notes-25-38 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/22840482608668-Release-notes-25-40-Multi-Factor-Authentication 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/22872518251420-Release-notes-25-41 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/22988774746524-AI-Insights 2026-03-24T12:28:38Z https://support.leaddesk.com/hc/en-us/articles/23062297629468-Release-notes-25-42 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/23205701805468-Release-notes-25-43 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/23213734821532-Release-notes-11-3 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/23255654869148-Chatbot-Studio-release-notes-December-2025 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/23263787301788-Release-notes-25-44 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/23567817499804-Release-notes-25-46-Number-selection-and-Project-Flow-updates 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/23717644119836-Release-notes-25-47-Remember-device-for-MFA 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/23873463775644-Release-notes-25-48 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/24054458973468-Release-notes-25-49 2025-12-17T07:25:42Z https://support.leaddesk.com/hc/en-us/articles/24205207551644-Dictionary-of-numbering 2025-12-12T12:06:34Z https://support.leaddesk.com/hc/en-us/articles/24205798412316-Release-notes-25-50 2025-12-18T07:17:19Z https://support.leaddesk.com/hc/en-us/articles/24307924518300-Scheduling-regular-reports 2025-12-17T13:18:36Z https://support.leaddesk.com/hc/en-us/articles/24401348412572-Release-notes-26-2 2026-01-14T13:04:59Z https://support.leaddesk.com/hc/en-us/articles/24718109388828-Outcomes-Call-Outcomes-in-Omni 2026-01-09T14:52:23Z https://support.leaddesk.com/hc/en-us/articles/24772731313436-Conversation-view-and-Linear-view-of-contact-history 2026-01-15T07:34:45Z https://support.leaddesk.com/hc/en-us/articles/24826435274780-Release-notes-11-4 2026-01-14T13:03:59Z https://support.leaddesk.com/hc/en-us/articles/24845856350492-Release-notes-26-3 2026-01-26T13:51:08Z https://support.leaddesk.com/hc/en-us/articles/25027019157276-Release-notes-26-4 2026-01-29T11:31:06Z https://support.leaddesk.com/hc/en-us/articles/25415559588636-Release-notes-26-7 2026-02-12T11:54:30Z https://support.leaddesk.com/hc/en-us/articles/25474778109980-Using-the-new-Products-and-Orders 2026-02-24T11:12:20Z https://support.leaddesk.com/hc/en-us/articles/25550983518236-Release-notes-26-8 2026-02-16T12:15:41Z https://support.leaddesk.com/hc/en-us/articles/25554621002524-Disk-quota-low 2026-03-19T11:26:56Z https://support.leaddesk.com/hc/en-us/articles/25795768714652-Release-notes-26-10-Products-and-Orders-update 2026-03-05T07:28:22Z https://support.leaddesk.com/hc/en-us/articles/25838764699804-Release-notes-11-5 2026-03-02T08:56:52Z https://support.leaddesk.com/hc/en-us/articles/26167867690780-Managing-groups-of-outcomes-in-ProjectFlow 2026-03-31T06:51:30Z https://support.leaddesk.com/hc/en-us/articles/26196713286940-Release-notes-26-12 2026-03-26T11:41:20Z https://support.leaddesk.com/hc/en-us/articles/26246439641116-Sending-bulk-SMS-messages 2026-03-20T10:16:22Z https://support.leaddesk.com/hc/en-us/articles/26377750764956-Release-notes-26-13 2026-04-01T13:56:12Z https://support.leaddesk.com/hc/en-us/articles/26506032982044-Release-notes-26-14 2026-04-01T13:55:44Z https://support.leaddesk.com/hc/de/sections/200408123-FAQ-LeadDesk-Software-Fehlersuche 2026-03-19T11:26:56Z https://support.leaddesk.com/hc/en-us/sections/200408123-Basic-troubleshooting 2026-03-19T11:26:56Z https://support.leaddesk.com/hc/es/sections/200408123-Resoluci%C3%B3n-b%C3%A1sica-de-problemas 2026-03-19T11:26:56Z https://support.leaddesk.com/hc/nl-nl/sections/200408123-Veelgestelde-vragen 2026-03-19T11:26:56Z https://support.leaddesk.com/hc/de/sections/200412277-Einf%C3%BChrung-in-LeadDesk 2024-04-16T09:54:48Z https://support.leaddesk.com/hc/en-us/sections/200412277-Introducing-LeadDesk-support 2024-04-16T09:54:48Z https://support.leaddesk.com/hc/de/sections/200412297-Systemanforderungen-f%C3%BCr-Leaddesk 2025-05-07T12:35:37Z https://support.leaddesk.com/hc/en-us/sections/200412297-System-requirements 2025-05-07T12:35:37Z https://support.leaddesk.com/hc/nl-nl/sections/200412297-Systeem-vereisden 2025-05-07T12:35:37Z https://support.leaddesk.com/hc/de/sections/200412317-FAQ-Setup-von-LeadDesk-Software 2022-11-08T09:25:01Z https://support.leaddesk.com/hc/en-us/sections/200412317-Setting-up-LeadDesk-Software-FAQ 2022-11-08T09:25:01Z https://support.leaddesk.com/hc/de/sections/200424878-LeadDesk-Niederlassungen-Kontakt-Information 2025-01-07T08:28:22Z https://support.leaddesk.com/hc/en-us/sections/200424878-LeadDesk-offices-contact-information 2025-01-07T08:28:22Z https://support.leaddesk.com/hc/fi/sections/200424878-LeadDesk-toimistot-yhteystiedot 2025-01-07T08:28:22Z https://support.leaddesk.com/hc/de/sections/200424888-FAQ-Rechtliche-Regulatorische-Themen 2024-04-16T09:54:48Z https://support.leaddesk.com/hc/en-us/sections/200424888-LeadDesk-legal-and-regulatory-issues 2024-04-16T09:54:48Z https://support.leaddesk.com/hc/de/sections/200430696-LD-Administrator-FAQ 2025-06-13T09:51:43Z https://support.leaddesk.com/hc/en-us/sections/200430696-Admin-FAQ 2025-06-13T09:51:43Z https://support.leaddesk.com/hc/fi/sections/200430696-LeadDesk-Admin-FAQ 2025-06-13T09:51:43Z https://support.leaddesk.com/hc/de/sections/200435547-FAQ-Endverbraucher-und-Dritte 2024-04-16T09:54:48Z https://support.leaddesk.com/hc/en-us/sections/200435547-FAQ-end-customers-members-of-the-public 2024-04-16T09:54:48Z https://support.leaddesk.com/hc/de/sections/200438098-LeadDesk-Downloads-Installation 2025-03-04T13:55:21Z https://support.leaddesk.com/hc/en-us/sections/200438098-LeadDesk-downloads 2025-03-04T13:55:21Z https://support.leaddesk.com/hc/de/sections/200442573-LeadDesk-Agenten-Button-Interface 2024-08-29T15:37:09Z https://support.leaddesk.com/hc/de/sections/200449976-LeadDesk-Release-Log 2026-04-01T13:56:12Z https://support.leaddesk.com/hc/en-us/sections/200449976-LeadDesk-Software-version-history 2026-04-01T13:56:12Z https://support.leaddesk.com/hc/de/sections/200450016-FAQ-Agenten-und-Sales-People 2022-11-08T12:55:56Z https://support.leaddesk.com/hc/de/sections/200455647-LeadDesk-Agenten-Getting-started 2025-12-01T11:43:55Z https://support.leaddesk.com/hc/en-us/sections/200455647-Getting-started 2025-12-01T11:43:55Z https://support.leaddesk.com/hc/fi/sections/200455647-LeadDesk-Agentit-K%C3%A4ytt%C3%B6%C3%B6notto 2025-12-01T11:43:55Z https://support.leaddesk.com/hc/de/sections/200455657-LeadDesk-Agenten-LeadApps-f%C3%BCr-Agenten 2025-06-11T12:56:12Z https://support.leaddesk.com/hc/en-us/sections/200455657-LeadDesk-Agents-LeadApps-for-agents 2025-06-11T12:56:12Z https://support.leaddesk.com/hc/de/sections/200476756-LeadDesk-Agenten-Agenten-Interface 2026-02-24T11:12:20Z https://support.leaddesk.com/hc/en-us/sections/200476756-Outbound-for-call-centers 2026-02-24T11:12:20Z https://support.leaddesk.com/hc/nl-nl/sections/200476756--Outbound-voor-call-centers 2026-02-24T11:12:20Z https://support.leaddesk.com/hc/de/sections/202202346-LeadDesk-Agenten-Fehlermeldungen-was-bedeuten-sie 2025-05-07T12:37:42Z https://support.leaddesk.com/hc/en-us/sections/202202346-LeadDesk-agents-Error-messages-what-do-they-mean 2025-05-07T12:37:42Z https://support.leaddesk.com/hc/fi/sections/202202346-LeadDesk-Soittaja-Virheviestit-ja-mit%C3%A4-ne-tarkoittaa 2025-05-07T12:37:42Z https://support.leaddesk.com/hc/de/sections/202371346-LD-Admin-%C3%9Cberblick 2026-03-30T10:48:06Z https://support.leaddesk.com/hc/en-us/sections/202371346-Dashboard-and-Overview 2026-03-30T10:48:06Z https://support.leaddesk.com/hc/fi/sections/202371346-LeadDesk-Admin-Yleisn%C3%A4kym%C3%A4 2026-03-30T10:48:06Z https://support.leaddesk.com/hc/fr/sections/202371346-Onglet-Aper%C3%A7u 2026-03-30T10:48:06Z https://support.leaddesk.com/hc/de/sections/202371366-LeadDesk-Admin-Agenten 2025-10-31T09:22:05Z https://support.leaddesk.com/hc/en-us/sections/202371366-Users-and-agents 2025-10-31T09:22:05Z https://support.leaddesk.com/hc/fi/sections/202371366-LeadDesk-Admin-Agentit 2025-10-31T09:22:05Z https://support.leaddesk.com/hc/en-us/sections/202371386-Contact-Lists 2026-03-31T06:50:21Z https://support.leaddesk.com/hc/fi/sections/202371386-LeadDesk-Admin-Soittolistat 2026-03-31T06:50:21Z https://support.leaddesk.com/hc/de/sections/202372863-LeadDesk-Admin-Berichte 2025-12-17T13:18:36Z https://support.leaddesk.com/hc/en-us/sections/202372863-Reports 2025-12-17T13:18:36Z https://support.leaddesk.com/hc/fi/sections/202372863-LeadDesk-Admin-Raportit 2025-12-17T13:18:36Z https://support.leaddesk.com/hc/en-us/sections/202375786-Products-Manuscripts-Calendar 2026-01-28T14:40:38Z https://support.leaddesk.com/hc/fi/sections/202375786-LeadDesk-Admin-Tuotteet 2026-01-28T14:40:38Z https://support.leaddesk.com/hc/de/sections/202375806-LeadDesk-Admin-Eingehende-Warteschlangen 2025-10-24T09:00:57Z https://support.leaddesk.com/hc/en-us/sections/202375806-Inbound 2025-10-24T09:00:57Z https://support.leaddesk.com/hc/fi/sections/202375806-LeadDesk-Admin-Saapuvat 2025-10-24T09:00:57Z https://support.leaddesk.com/hc/de/sections/202378603-LeadDesk-Admin-Allgemeine-Einstellungen 2026-03-31T08:26:39Z https://support.leaddesk.com/hc/en-us/sections/202378603-Settings 2026-03-31T08:26:39Z https://support.leaddesk.com/hc/fi/sections/202378603-Yleiset-asetukset 2026-03-31T08:26:39Z https://support.leaddesk.com/hc/de/sections/202378623-LeadDesk-Admin-Kampagnen 2026-01-13T13:29:51Z https://support.leaddesk.com/hc/en-us/sections/202378623-Creating-Projects 2026-01-13T13:29:51Z https://support.leaddesk.com/hc/fi/sections/202378623-LeadDesk-Admin-Kampanjat 2026-01-13T13:29:51Z https://support.leaddesk.com/hc/fr/sections/202378623-Onglet-Campagnes 2026-01-13T13:29:51Z https://support.leaddesk.com/hc/de/sections/203078123-LD-Admin-QA-Quality-Assurance 2025-06-13T09:51:43Z https://support.leaddesk.com/hc/en-us/sections/203078123-QA-Quality-Assurance 2025-06-13T09:51:43Z https://support.leaddesk.com/hc/de/sections/360000431600-Firewall 2025-09-25T11:38:35Z https://support.leaddesk.com/hc/en-us/sections/360000431600-Firewall 2025-09-25T11:38:35Z https://support.leaddesk.com/hc/es/sections/360000431600-Firewall 2025-09-25T11:38:35Z https://support.leaddesk.com/hc/nl-nl/sections/360000431600-Firewall 2025-09-25T11:38:35Z https://support.leaddesk.com/hc/en-us/sections/360001847399-GDPR 2025-06-13T09:51:43Z https://support.leaddesk.com/hc/en-us/sections/360005795839-Omni-for-customer-service 2025-10-24T09:17:28Z https://support.leaddesk.com/hc/en-us/sections/4408851605650-Superstars 2023-11-03T12:57:10Z https://support.leaddesk.com/hc/en-us/sections/4417352244882-Admin 2023-07-28T14:11:40Z https://support.leaddesk.com/hc/en-us/sections/4417360742290-Agents 2025-05-16T10:39:58Z https://support.leaddesk.com/hc/en-us/sections/4419865198226-Technical-Documentation 2025-05-28T13:39:48Z https://support.leaddesk.com/hc/fi/sections/4419865198226-Tekninen-dokumentaatio 2025-05-28T13:39:48Z https://support.leaddesk.com/hc/en-us/sections/4553698685980-Robot-dialer 2025-09-19T12:52:20Z https://support.leaddesk.com/hc/en-us/sections/5958618856476-Managing-phone-numbers 2026-01-22T13:12:11Z https://support.leaddesk.com/hc/en-us/sections/5959402010908-Talk 2026-01-30T10:14:57Z https://support.leaddesk.com/hc/en-us/sections/6816038512796-LeadDesk-explained 2025-05-05T11:25:28Z https://support.leaddesk.com/hc/en-us/sections/6919295674140-API 2022-12-09T14:34:58Z https://support.leaddesk.com/hc/en-us/sections/7289990476060-Troubleshooting-Admin 2025-10-15T08:25:15Z https://support.leaddesk.com/hc/en-us/sections/8158313011484-Understanding-Omni 2024-05-02T13:32:50Z https://support.leaddesk.com/hc/en-us/sections/8158392760860-Components-of-a-project 2024-05-03T10:08:37Z https://support.leaddesk.com/hc/en-us/sections/8158413015580-Agents-and-agent-skills 2023-11-01T14:16:54Z https://support.leaddesk.com/hc/en-us/sections/8158510111772-Inbound-email 2026-02-19T14:16:49Z https://support.leaddesk.com/hc/en-us/sections/8158511358108-Inbound-SMS 2023-06-16T06:51:40Z https://support.leaddesk.com/hc/en-us/sections/8158512198428-Inbound-calls 2025-12-16T13:49:01Z https://support.leaddesk.com/hc/en-us/sections/8158567536668-Webchat 2025-09-19T12:30:57Z https://support.leaddesk.com/hc/en-us/sections/8158584053148-Getting-more-from-flows 2025-05-16T10:41:48Z https://support.leaddesk.com/hc/en-us/sections/8158585806236-Working-with-message-templates 2023-08-21T13:36:51Z https://support.leaddesk.com/hc/en-us/sections/9135163230236-Information-for-Hubspot-users 2024-10-07T06:44:37Z https://support.leaddesk.com/hc/en-us/sections/9135236200604-Information-for-Salesforce-users 2025-02-05T08:19:21Z https://support.leaddesk.com/hc/en-us/sections/9135248897436-Information-for-Zendesk-users 2024-06-10T07:41:50Z https://support.leaddesk.com/hc/en-us/sections/9179545573532-Chatbot 2023-06-16T06:51:40Z https://support.leaddesk.com/hc/en-us/sections/9623172836508-Integrations 2025-06-13T09:51:43Z https://support.leaddesk.com/hc/en-us/sections/9823248569500-Error-messages-Agent 2023-10-30T14:38:53Z https://support.leaddesk.com/hc/en-us/sections/9839267393436-Error-messages-Admin 2023-10-06T12:37:27Z https://support.leaddesk.com/hc/en-us/sections/10596078860060-Stagelight 2025-06-13T09:51:43Z https://support.leaddesk.com/hc/en-us/sections/13566046050460-Data-storage-and-retention 2025-03-21T07:12:23Z https://support.leaddesk.com/hc/en-us/sections/14206074064284-Troubleshooting-Agents 2024-06-10T10:45:26Z https://support.leaddesk.com/hc/en-us/sections/14846691725596-Analytics 2024-12-10T12:38:09Z https://support.leaddesk.com/hc/en-us/sections/14863226180636-Organising-and-training 2025-10-10T06:56:05Z https://support.leaddesk.com/hc/en-us/sections/14879243013532-Intents 2024-09-05T06:01:58Z https://support.leaddesk.com/hc/en-us/sections/15528744804892-Introducing-the-Omni-interface-updates 2025-10-24T09:31:53Z https://support.leaddesk.com/hc/en-us/sections/16651440415132-TMG-Patch-notes 2026-03-06T14:29:45Z https://support.leaddesk.com/hc/en-us/sections/17688525968284-Flows 2025-06-13T09:51:43Z https://support.leaddesk.com/hc/en-us/sections/18789747832220-End-of-Life-Rest-API-v1 2025-03-05T11:26:18Z https://support.leaddesk.com/hc/en-us/sections/20582820987292-Working-with-Projects 2026-03-31T06:51:30Z https://support.leaddesk.com/hc/de/categories/200145063-FAQ-LeadDesk-Software 2024-10-30T10:00:49Z https://support.leaddesk.com/hc/de/categories/200148706-Agenten-Handbuch-LeadDesk-Software 2026-03-19T11:26:56Z https://support.leaddesk.com/hc/en-us/categories/200148706-Support-for-Agents 2026-03-19T11:26:56Z https://support.leaddesk.com/hc/es/categories/200148706-Soporte-para-Agentes 2026-03-19T11:26:56Z https://support.leaddesk.com/hc/fi/categories/200148706-Soittajan-ohjekirja 2026-03-19T11:26:56Z https://support.leaddesk.com/hc/nl-nl/categories/200148706-Vertegenwoordigers-handleiding-LeadDesk-Software 2026-03-19T11:26:56Z https://support.leaddesk.com/hc/de/categories/201468683-Admin-Handbuch-LeadDesk-Software 2026-03-31T08:26:39Z https://support.leaddesk.com/hc/en-us/categories/201468683-Support-for-Admins 2026-03-31T08:26:39Z https://support.leaddesk.com/hc/fi/categories/201468683-Admin-ohjekirja 2026-03-31T08:26:39Z https://support.leaddesk.com/hc/fr/categories/201468683-Admin 2026-03-31T08:26:39Z https://support.leaddesk.com/hc/de/categories/360000043880-Netzwerk-Computerguide 2025-10-15T08:25:15Z https://support.leaddesk.com/hc/en-us/categories/360000043880-Troubleshooting-and-technical 2025-10-15T08:25:15Z https://support.leaddesk.com/hc/es/categories/360000043880-Gu%C3%ADa-de-redes-y-ordenadores 2025-10-15T08:25:15Z https://support.leaddesk.com/hc/nl-nl/categories/360000043880-Netwerk-computer-handleiding 2025-10-15T08:25:15Z https://support.leaddesk.com/hc/en-us/categories/360003062939-OCC 2025-05-16T10:39:58Z https://support.leaddesk.com/hc/en-us/categories/4408851595922-Superstars 2024-10-30T10:00:49Z https://support.leaddesk.com/hc/en-us/categories/4419867507602-Chatbot 2025-10-10T06:56:05Z https://support.leaddesk.com/hc/fi/categories/4419867507602-Chatbot 2025-10-10T06:56:05Z https://support.leaddesk.com/hc/en-us/categories/6792834926492-Welcome-to-LeadDesk 2025-05-05T11:25:28Z https://support.leaddesk.com/hc/en-us/categories/6793033217436-Release-Notes 2026-04-01T13:56:12Z https://support.leaddesk.com/hc/en-us/categories/8158307767836-Implementing-Omni 2026-02-19T14:16:49Z https://support.leaddesk.com/hc/en-us/categories/9135149059228-Support-for-CTI 2025-02-05T08:19:21Z https://support.leaddesk.com/hc/en-us/categories/16650522334364-Telemagic 2026-03-06T14:29:45Z