LeadDesk Admin - Inbound tab

• LD Admin - Setting up your first inbound queue
• LD Admin - Setting up a voicemail
• LD Admin - Inbound routes (2-way VoIP)
• LD Admin - Queues
• LD Admin - Queues: skills and agents editor
• LD Admin - Skills tab & Agent skills tab
• LD Admin - Announcements
• LD Admin - E-mail queue
• LD Admin - IVR