LeadDesk Admin - Inbound tab
- LD Admin - Setting up your first inbound queue
- LD Admin - Setting up a voicemail for Inbound route
- LD Admin - Inbound routes (2-way VoIP)
- LD Admin - Queues
- LD Admin - Queues: skills and agents editor
- LD Admin - Skills tab & Agent skills tab
- LD Admin - Announcements
- LD Admin - E-mail queue
- LD Admin - IVR