LeadDesk Admin - Inbound tab
- LD Admin - Setting up a call queue
- LD Admin - Connect a phonenumber to your Call Queue
- LD Admin - Setting up a voicemail for Inbound route
- LD Admin - Inbound routes (2-way VoIP)
- LD Admin - Queues
- LD Admin - Queues: skills and agents editor
- LD Admin - Skills tab & Agent skills tab
- LD Admin - Announcements
- LD Admin - E-mail queue (multichannel)
- LD Admin - IVR