Admin Manual
LeadDesk Admin - Overview tab
- LD Admin - Infoscreen
- LD Admin - Dashboard (widgets)
- LD Admin - Agents
- LD Admin - Agent group
- LD Admin - Overview - Offices
- LD Admin - Campaign
LeadDesk Admin - Reports tab
LeadDesk Admin - Campaigns tab
- LD Admin - External URL (Post call events)
- LD Admin - Campaigns - Call results
- LD Admin - Campaigns - Product selections
- LD Admin - Campaigns - Campaign List
- LD Admin - Campaigns - Agent and contact list selections
- LD Admin - Campaign list & campaign creation
LeadDesk Admin - Agents tab
LeadDesk Admin - Contact Lists tab
LeadDesk Admin - Products tab
LeadDesk Admin - QA (Quality Assurance)
LeadDesk Admin - Inbound tab
- LD Admin - Inbound not working (troubleshooting)
- LD Admin - Setting up a call queue
- LD Admin - Connect a phonenumber to your Call Queue
- LD Admin - Setting up a voicemail for Inbound route
- LD Admin - Inbound routes (2-way VoIP)
- LD Admin - Queues
LeadDesk Admin - General Settings tab
- LD Admin - Show name instead of e-mail address
- LD Admin - Releasing phone numbers
- LD Admin - Activity Management
- LD Admin - Offices
- LD Admin - Sponsors & sponsor accounts
- LD Admin - Message templates
GDPR
LeadDesk Admin - FAQ
- Omni - Set up manual contacts (call, email, SMS)
- VoIP account registration failed: Incorrect username or password!
- LD Agent - The Administrator has changed your active campaign. Your active campaign will change after this message has been closed.
- LD Admin - Calendar invitation ends up in junk / spam folder
- Error: db :
- LD Admin - Contact card should've been removed