Agent Manual for Outbound
The agent guide for using the LeadDesk for outbound sales.
About the online agent manual
LeadDesk Agents - Getting started
LeadDesk Agents - Agent interface
- Different interfaces (UI) for agents
- LD Agent - Callback logic
- LD Agents - Contact card - Comment tab
- LD Agent - LeadDesk click-to-dial
- LD Agents - Keyboard shortcuts
- LD Agents - Contact Card
LeadDesk Agents - Button interface
LeadDesk Agents - LeadApps for agents
- LD Agents - Easy E-signing
- LD Agents - About LeadApps
- LD Agents - B2B View
- LD Agents - Chat
- LD Agents - Inbound calls
- LD Agents - Manuscript
LeadDesk agents - Error messages: what do they mean?
- Date picker shows NaN value instead of date
- Chat menu disappeared / not visible
- LD Agents - White screen
- When calling an inbound number: the number is invalid
- LD Agents - Cannot find MAC address
- LD Agents - Cannot connect to the VoIP server
Basic troubleshooting
- Troubleshooting internet connection issues
- No audio, poor quality audio and audio settings
- LeadDesk log in page doesn't load or isn't available
- How to download LeadDesk Remote Support
- LD Agent - No ringtone inbound call
- LD Agents - Computer has unsend audio recordings