Agent Manual - LeadDesk Software
About the online agent manual
LeadDesk Agents - Getting started
LeadDesk Agents - Agent interface
- LD Agent - LeadDesk click-to-dial
- LD Agents - Keyboard shortcuts
- LD Agents - Call tab and calling modes
- LD Agents - Contact Card
- LD Agents - History tab
- LD Agents - Orders tab
LeadDesk Agents - Button interface
LeadDesk Agents - LeadApps for agents
- LD Agents - About LeadApps
- LD Agents - B2B View
- LD Agents - Chat
- LD Agents - Inbound calls
- LD Agents - Manuscript
- LD Agents - Meeting Calendar
LeadDesk agents - Error messages: what do they mean?
Basic troubleshooting
- ★ Troubleshooting internet connection issues
- ★ No audio, poor quality audio and audio settings
- ★ LeadDesk log in page doesn't load or isn't available
- Troubleshooting e-mails not being send
- Unsent audio recordings and locating recordings
- Help! VoIP is not working
System requirements
- ★ Network firewall configuration for LeadDesk Software
- LD Agent - VoIP calling in combination with Proxy / VPN
- VoIP telephony requirements
- Can I use any GSM modem with LeadDesk?
- LeadDesk GSM modem requirements
- LeadDesk requirements