You might have a business issue that is solvable only if the chatbot interacts with your CRM etc. JennyApps will solve this.
API use cases
So what would you need to use API for? So far our customers have used the API for capturing leads, creating contact requests directly into the CRM, identifying the customer and order tracking. There are hundreds of different useful ways to improve your customer experience through API and increase the ROI of your chatbot. The development work can be done completely with your own resources or you can ask for a quota from us. The amount of work is assessed with every single use case but so far the amount of work can be counted in hours instead of days.
Well, where is the API?
API documentation can be found inside JennyStudio. On the top right corner click on your email address and head to settings. From there you will find the 'create API Key' which you will need for authentication and the API documentation. We recommend to go through the API documentation thoroughly and if any questions arise, don't hesitate to contact us through support.chatbot@leaddesk.com or the chat inside JennyStudio.