LD Admin - Calendar invitation ends up in junk / spam folder

Depending on the settings of your e-mail program, it is possible that e-mails that you receive go to the junk/spam folder.

To avoid this, please inform the receiving party that they'll receive the e-mail from no-reply@leaddesk.com

If it turns out that the invitation shows from the Junk folder, please follow these steps to prevent this:

Outlook:

  1. Right mouse click on the invitation,
  2. Select the "Junk" option,
  3. Select the "Junk e-mail options".


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  1. Click the "Safe Senders" tab,
  2. Click the "Add..." button,
  3. Enter " @leaddesk.com " as the safe domain,
  4. Click on the "OK" button,
  5. Click on the "Apply" button.

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From the same "Safe Senders" tab, you should now be able to find " @leaddesk.com " in the list.
If you do not, please follow the steps above.

Please note:
 this will take effect for all future invitations.
This will not move the current invitation to the regular inbox.

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