The latest update to LeadDesk Software will go live on 11th April 2014. As LeadDesk Software is cloud-based, all users will benefit immediately. Release 37 adds a host of efficiency gains for agents and admins, including calendar and reporting features.
Highlights in Release 37:
- Admin/Agent > Added the ability to select the opening tab when a call is connected.
- Admin > Added the possibility to modify calling list groups.
- Admin > Added support for properly localized report names.
- Agent > SipML updated to the latest version.
- Calendar > Included default meeting title and location with tag support for calendar projects.
- Admin > Renewed reports, reporting widgets and call list page.
- Agent/Admin > Added new calendar views, with feature variation and production information in calendar events.