As an admin you can influence the password regulations for your colleagues.
From the Admin > Agents (1) > Settings (2) you will find options to:
- Set the minimum length of the password. This will set the minimum amount of required characters that need to be inserted when setting a new password.
- Set the expiration period for a password. After the inserted amount of days, the user will be forced to change the password.
- "Password can be changed by agent from settings" will provide a new section in the Agent view from the Settings tab which allows the agent to change the password from his/her interface.
