Please first check these:
- Are you using a supported internet-browser? We recommend using Chrome.
- Are you using a secure protocol (HTTPS:// instead of HTTP://); you can check this by reviewing the address in the address bar.
- Is your internet-browser up to date?
- Does your internet-browser have any extensions (e.g., ad blockers, security extensions) that could cause the problem? Please deactivate them to verify.
If problem persists, please contact support.