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Detailed guide for administrators.
Agent ManualStep-by-step through the LeadDesk agent interface
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LeadDesk Software FAQ
Start here for troubleshooting, configuration and set up help
Download CenterFor the LeadDesk Windows application, modem drivers etc.
- LD Admin - Report values explained
- LD Admin - Contact Management
- LD Admin - Mandate for phone number masking
- LD Agents - USB dongle
- Troubleshooting internet connection issues
- No audio, poor quality audio and audio settings
- LeadDesk log in page doesn't load or isn't available
- LeadDesk Service Status
- Local Support Contacts
- I should be on the no-call register – what do I do?